- Report: #1094191
Report - Rebuttal - Arbitrate
Complaint Review: Chamberlain Photography
Chamberlain Photography6900 S. Main St. Downers Grove, Illinois USA Downers Grove, Illinois USA
Chamberlain Photography Chamberlain Restoration Photos held hostage! Downers Grove Illinois
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When you inquire about restoration of an original, not a copy but an actual restoration, Mark says he wants to physically see your photo[s] and will email a shipping label. Use it and your photo[s] will be held for ransom. If after getting an estimate you decide not to use his outrageously overpriced service [$200-$400 to make a copy?!] he'll charge you about $60 to send it back. The 100+ year old photo I sent was 5" in diameter, was adhered to a tin frame, and couldn't have weighed more than 8-10 ounces. It should have cost under $10 to ship.
If he wants to charge a consltation fee, he should--- and I would have paid it. But this is an underhanded business practice and I'm glad I didn't trust him with my photo any longer than I did. Had he allowed me to use a credit card I would have disputed the charge once my photo was safely returned to me. No doubt that's why he doesn't permit it. That should have been a red flag but by that time he was already in possession of my photo.
This report was posted on Ripoff Report on 10/23/2013 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chamberlain-Photography/Downers-Grove-Illinois-60516/Chamberlain-Photography-Chamberlain-Restoration-Photos-held-hostage-Downers-Grove-Illino-1094191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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