characters.net Character, LLC No payment, no contact Internet

I was paid for this submission, and all issues have now been cleared up.

I was paid for this submission, and all issues have now been cleared up.

I wanna hear it from the horse's mouth.

Mr. Rik,

May I ask why exactly you are inquiring about Mr. Flowers services as well as leaving two word responses in regards to this transaction?

While we are fine with you inquiring if he actually did receive his payment, we're not going to provide an actual PayPal Receipt showing the customers e-mail address unless Mr. Flowers himself provides consent that we can do so to the general public which means that we're required to modify the payment receipt which we did so by removing his e-mail address, the method of payment, and any additional information that is sensitive in regards to this transaction.

If Mr. Flowers was still having issues with his payment, I'm sure he would have taken the time to respond back to this complaint notifying us that he didn't receive the payment. However, he has not so even though he didn't update this report, we have gone ahead and updated this report with all the information we are allowed to provide.

Furthermore, if you want to validate this purchase, feel free to call PayPal and speak with an agent in regards to this transaction and provide them the dollar amount which they can confirm the transaction is a legitimate payment but will be unable to provide you the actual details of the transaction unless you are the actual individual who sent or received the payment.

If you're a new customer that is concerned about doing a transaction with our company, then I'd recommend that you speak with customer service and inform them you'd like to go through our "escrow services" as we're the only company in the MMO Business that will go through an escrow middleman company in order to secure a transaction via PayPal (Escrow.com) or MoneyBookers. For more information on our escrow middleman services, feel free to go to this link.

Please note that this will be our final reply to this past complaint as this issue has now been resolved and documented above.

photoshopped.

Awaiting a response from "Mr. Flowers"...

Attaching proof of payment image again (not sure why RipoffReport didn't attach this on our last post).
There are two ways you can view it.

1). We will try attaching it again below, OR
2). You can click on this link to view the image here of the proof of payment (minus his e-mail which we removed + the method of payment we used).

Hmmm...

We aren't sure why he didn't update the report but because he didn't, we figured we'd clear up all matters ourselves.

Here is an image below with proof of payment. Due to our privacy policy provisions, we cannot disclose his e-mail address.

have told us that?

Dear Donald Flowers,

As noted initially prior to you posting this is that we were a little backed up on submissions this week which will continue to be backed up until tomorrow. However, payment was issued for this account and is documented below.

Your payment transaction is located below.
Payment Sent (Unique Transaction ID # 6V26321208930723U)
Sent to: Donald Flowers (The recipient of this payment is Verified)
Status: Completed

Also the information above is not our company so thus by calling that information you were contacted a company that is not affiliated with ours as we are based in United Kingdom.