- Report: #535535
Report - Rebuttal - Arbitrate
Complaint Review: characters.net
characters.net - wowtrades.com Cannot be trusted Internet
*Author of original report: Resolved Years Ago and Updating Now! Great Company!
*Consumer Suggestion: what can I do?
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Later in the day (on December 5th) I had found something else that I wanted to purchase for (if my memory recalls correctly) $49.98. I was unable to use the credit to cover the entire purchase and only paid $0.01 through paypal.
As of right now the product has been "delivered" but the information I need to login (the purchase was that of a gaming account) is invalid at this time. I have already sent them emails regarding this issue, but I do not have high hope of a satisfactory result.
At this time I am very disappointed with the service provided and the customer service has been absolutely awful (there hasn't been any). Each time I sent an email to the company I received 3 automated emails.
During the first transaction I received an email stating that someone was working on having the account, only to find out later that something had happened and I would not be receiving what I ordered, but would be given a "store credit". During the second transaction I tried to reach a live person again with no avail. I only received an email from a live person upon the "delivery" of the account I had ordered, but the login information that I was provided does not work.
What are the chances of a real remedy? I do not want another "credit" that is not actually useful.
This report was posted on Ripoff Report on 12/07/2009 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/charactersnet/internet/charactersnet-wowtradescom-Cannot-be-trusted-Internet-535535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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