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Report: #1248883

Complaint Review: Chariot Live Express - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Graf — Miramar Florida USA
  • Author Confirmed What's this?
  • Why?
  • Chariot Live Express Nationwide USA

Chariot Live Express Scam through pet delivery service, lied, stole our money, there was never a pet. Contacted us through everything. Virgina, Wyoming. Nationwide

*Consumer Suggestion: HUGE SCAM!!!! No puppy exists...

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Hello, I’d need to report a terrible scam. My family and I we “adopted” a pet online that was supposed to come home through the delivery service. There was an ad about the pet which was a labradoodle, we contacted this person and said that we were interested, the person was going to register the pet in a delivery company which was Chariot Live Express they even have a website which i will put the link farther on. First the total of the pet was going to be $400 which was $250 plus shipping; meanwhile we were waiting the pet was supposed to arrive at 5:13pm at our house, it didn’t arrive because of weather delay and we wanted the pet to get home safe and that same day, we had to pay $980 for pet insurance, and $694 for vaccines and the thermic box in which the pet was going to travel in since the flight had two stops before coming directly to florida. Afterwards the pet was supposed to be home at 10:48pm and obviously it didn’t come home, it was all a fraud and the people keep calling us and sending us more emails that I will attach but they said the pet was in quarantine so for us to be able to take it out we had to pay $2,800 which we didn’t pay. 

The phone number which contacted us as an agent is: +1(612)-465-9124
The phone number that was in the ad is: +1(307)275-3105
The website link is : chariotliveexpress.com
It said miami beach but the person said it is in Wyoming, they put miami beach so people would see it. If you need more information let me know. 
Honestly we just want this to be investigated so this doesn’t happen to anyone else and if we can recover something from what we have lost, we just for help. This people plays with the feeling of all us, they must to be punished. Please let me know anything, any news, and if something happens with those people.
Please feel free to contact me at any time hopefully those people get caught. Thank you. 
We paid through money gram and here are the emails of the payment option below:
Dear customer, 
                    
You are recommended to make this payment as soon as possible back to our to the address below .  

 

 

MONEYGRAM PAYMENT OPTION 
                                                                                            
CASHIER PAYMENT ADDRESS

 

Reciever
NAME :  MICHAEL CASTLE
City: Richmond
State: Virginia
ZIP CODE : 23218
  AMOUNT : 400 USD

 

 

 

 When payment is sent send a clear picture of the payment receipt and the information for verification. 
 
 
SEGRETARY/CONSULTANT C.L.E
c-l-e@post.com
 
 
 
 
 
 
 
 
 
 
 

El ago 11, 2015, a las 11:31, Pat Triani <pattriani@gmail.com> escribió:


Dear customer, 
                    
You are recommended to make this payment as soon as possible back to our to the address below .  

 

 

MONEYGRAM PAYMENT OPTION 
                                                                                            
CASHIER PAYMENT ADDRESS

 

Reciever
NAME :  MILLER FAYE
City: Columbus
State: Ohio
ZIP CODE : 43201

Amount: 980 USD

 

 NOTE THAT AS SOON AS PAYMENTS ARE MADE WE WOULD BE GETTING YOUR PUPPY RELEASED FROM THE FINAL CHECK-UP POINT INTO THE NEXT AVAILABLE FLIGHT TO YOUR LOCATION.

 

 When payment for the insurance is sent send a clear picture of the payment receipt and the information for verification. 
 
 
SEGRETARY/CONSULTANT C.L.E
c-l-e@post.com
 
 
 
 
 
 

 

     
 
 
 
 
 
 

image1.jpeg
Enviado desde mi iPhone

El ago 11, 2015, a las 18:47, Pat Triani <pattriani@gmail.com> escribió:

 PAYMENT OPTION 
                                                                                                      MONEY GRAM
CASHIER PAYMENT ADDRESS

 

NAMES : FREDERICK HARDISON

 

STATE VIRGINIA 
CITY : RICHMOND

 

ZIP CODE : 23218

 

AMOUNT : 694 USD
The website gave us a tracking number and we put it and it opened this information below:

Tracking

Your Tracking Details

TRACKING

Tracking Code  
Shipment Status PROCESSING DELIVERY

CARGO DESCRIPTION

Type: Labradoodle
Quantity: 1x1
Description: Baby/Male
Documents : ========================================================================= -Dog Certificate of registration ========================================================================= -Change of Ownership and adoption contract. ========================================================================= -Vaccination and Vet attestation health carte. =========================================================================

RECIEVER'S ADDRESS

Names:  
Address:  
Tel:  
Fax :  
E-mail:  

SENDER'S ADDRESS

Names: Mary Jane
Address: (((redacted)))
Tel: (((redacted)))
Fax : (((redacted)))
E-mail: (((redacted)))

AIR TRANSPORT DETAILS

Departure Port : ✈✈ Cheyenne Regional Airport (CYS / KCYS).
Delivery Port : ✈✈ Fort Lauderdale-Hollywood International Airport (FLL / KFLL).
Present Location : DEPARTED/// Facility, Fairfield, OH
Date : 11 August 2015

MORE INFORMATION

Details: ========================================================================= REGISTERED TIME:2:14 Monday, 10 August 2015 (MDT)Time in Cheyenne, WY ======================================================================== 14:14 Monday, 10 August 2015 (MDT)///PROCESSED: At Facility Cheyenne, WY ======================================================================== 7:22 PM Monday, 10 August 2015 (MDT)///DEPARTED: Cheyenne, WY ========================================================================= 4:24 AM Tuesday, August 11, 2015 (CDT)///ARRIVED: Time in Joliet, IL ========================================================================= 4:34 Tuesday, 11 August 2015 (MDT)///PROCESSED: At Facility Joliet, IL ========================================================================= 6:22 AM Tuesday, 11 August 2015 (MDT)///DEPARTED: Time in Joliet, IL ========================================================================= 8:54 AM Tuesday, August 11, 2015 (CDT)///ARRIVED: Time in Fairfield, OH ========================================================================= 9:14 Tuesday, 11 August 2015 (MDT)///PROCESSED: At Facility Fairfield, OH ======================================================================== 4:54 PM Tuesday, August 11, 2015 (CDT)///ARRIVED: Time in Indianapolis, IN ========================================================================= 5:14 Tuesday, 11 August 2015 (MDT)///PROCESSED: At Facility Indianapolis, IN ========================================================================= 7:55 PM Tuesday, 11 August 2015 (MDT)///DEPARTED: Time in Indianapolis, IN ======================================================================== EXPECTED DELIVERY TIME:10:48 PM Tuesday, 11 August 2015 (EDT)Time in Miramar, FL ========================================================================= EXPECTED DELIVERY TIME:10:48 PM Tuesday, 11 August 2015 (EDT)Time in Miramar, FL ========================================================================= INSURANCE:(PAID AND VALIDATED) =========================================================================
Below are the texts we exchanged 
Please precise the breed of puppy in which you are interested so that i can confirm you are talking to the right person.
I saw in the internet a red and cute looderdoole
Labradoodle sorry 
We are interested in adopting one please let me know any information available thank you 
Hello you are welcome; actually there is a males and a female still available. My puppies are home raised, current on shorts, vet checked and have all paperwork. They are also well socialized with other pets and very good with kids. All I need is to find Him a loving and caring home, as you saw on the ad each of them will cost $400 w
which includes shipping if needed but pup alone is $250. I am located in Cheyenne, Wyoming. Please text me with your email address so that i can email you some pics. I will also like to know the sex you want and if it’s possible to come over and see your best.
Oh in the ad it said miami whenever ive adopted i pet i like to see them personally because there is always a love connection with the family,,,this is my first pet in usa we are italian,,,let me talk with my husband and my daugthers..can you send me the picture if the red male to show them? Thanks
The price its ok
How old they are?
Ok please send me you email
Let me send pics Ok
12 weeks
Hello I just sent you pics of the male pup, I call him FRED. Pls check to confirm.
We love him but i need to know how is the delivery because im worried about the stress that fred can have in the trip 
How would this work? 
If OK with you send me your name and address so we can prepare the adoption contract. I will get the puppy registered with a pet transport company. When we register your puppy for delivery the agency will contact you on email and phone so that you make deposit for them to activate delivery ticket and get delivery program for shipping to procceed. will get you to know the shipping. And I will be here to see that Fred is safe and happy to meet his new family.
Hello
I m reaching for my daugters
For me its ok
So how long do we have dear?
I have to wait until 2 pm when the little one comeback home
Ok good waiting on you then.
I sent to you an e mail with my information
Any news?
Oh yes positive am done with registration please check your email Ok
We've already made the payment and i sent you the picture through email of the receipt. Thank you so much we are very excited to welcome fred and hopefully he has a nice trip on his way home he'll arrive tomorrow at 5pm!
What is his date of birth? 
Good morning, i was thinking..you told me that Fred is 12 weeks old...if that s true he was born in may.. 
Dear mary the guys if the charriot are asking me 980 hundreds in insurance.... Why they didn t asked me before?
Because fred is less then 14 weeks, 
Oh no dear Fred is 12 weeks one day now
you may have checked it wrongly Ok
may 10 - June 10 -  is one month right, June 10 - July 10 is two months right and July 10 - August 10 is three months. So you see an the right one.
i love my puppies and always remember them from their day of birth Ok!
I was borne may 11,,,
darling yesterday you wrote he was borne on june 10th....but its super ok !! We are waiting for fred and we are very nervous because it s raining very hard! When he ll arrive at home i ll let you know...
Ok thanks you
Dear we are still waiting. I called everybody. Just now they told me that "because the weather" he s still in Indiana!!!!! I can t believe that because the trip it s too stress !!! I don t know yet when he ll be at home!
Oh sorry for all the stress but it was not suppose to be that long. did they tell you why the stress and why that long?
Check your e mail
Ok dear
Oh yes i think if the whether condition is that bad then they should definitely use an Auto regulator Create to ensued the safety of FRED.  you know he is still very young. please do what you can to ensured his safety Ok.
Dear It suppose Fred ll arrive at 10.48 pm .. In the   Warm create.. I ll let you know. Can you send me pictures if fred parent? And tell me what is the tentative size and weight that he will have
Marry jane we are desperate we don t have any news!!!  Do you know this people? I m thinking to go to the police! I m really worry about Fred! Please let me know what do you think about this! 
Mary good morning do you know something?
I have no news
Mary good morning do you know something?
Good morning dear, yes I also sent an email just now and am waiting for the response. Pls just be a little more patient let me try from here Ok
Pleasssseeee 
Am so so sorry all this is happening to you but we will go through this Ok
Ok we are really worry abiut fred
I dont know if it was a weather problem that cause the delay but until they tell us
Do you know if Fred it s ok?
I ll go to check if we havenews un tracking page
No news
Hello dear after making inquiries the guys at the Agency made me to understand that the delay came due to the fact that Fred was held for proper medical check up at Indiana.  And to be more explicit, your puppy may be put to quarantine If measures are not taking. But they also said the Agency is doing everything possible to help things out. And sooner, the quarantine department will contact you today.
Poor Fred! All this is incredible....how many days 
they say something like six months but am not sure yet. still to get more info soon.
Ohhh noooo!!!!
i don't know to do this whole thing is making me crazy you know
i don't know what to do right mow, this whole thing is making me crazy you know
Do you have an idea?
No this is my first time that i do this with delivery i dont know what can i do? 
Hello i just got a call from the Agency
they sent me an email have you receive it too?
 
Below are the emails from the “company” also for the insurance:
=============================================================================================
============================
CHARIOT LIVE EXPRESS    
=======================================
=============================================================================================
LIFE INSURANCE NEEDED FOR YOUR PUPPY ON BOARD SCHEDULED FLIGHT
 

WHY PET INSURANCE?
As the role of our pets as important members of our families has continued to grow over the last decade, so has the care and treatment offered by modern veterinary medicine. Chariot LiveExpress Veterinary Hospital strives to provide the highest standard of care, however, like human medicine, animals may need to be referred to a specialist.

Unfortunately, the standard of care for treatment of a severe illness, trauma, and chronically ill pet is expensive and often creates financial hardship for their caring owners and sadly, may result in a financial decision to euthanize a beloved pet .

The Doctors at Chariot Live Pet Veterinary Hospital strongly encourage the purchase of health insurance for your pets. Pre-existing conditions are also  insured so the best time to sign them up is when they are young. Your puppies are less than 14 weeks old so needs the live insurance! 

Also  traveling and are very expensive and precious breed of puppies, should any unforeseen circumstance like accident occur or the puppies die in transit, the insurance policy will offer you a full refunds of the total value of the puppy as sold in a pet shop. 

The insurance policy will also cover your medical bill for the puppies, in fact you need the insurance cover.

Description  Quantity Amount
 
Life Insurance Cover
 
01
 
$980.00
Gross Amount Payable   $980.00
 
Once payment is made, the documents shall be made and your puppies shall leave to your destination.

You have to understand the amount you are paying is 98% refundable upon arrival of the puppies because of the insurance papers policy and 2% goes for rental charge and document preparation.

Therefore Upon Arrival of the puppies and you signing the insurance papers, you will be refunded a total of 98% OF 
$980 = $960

 
You will sign the insurance document at your door and the delivery man will refund you $960
 
In consideration of the payment of the premium and statements contained in this form, this certificate provides insurance to the limit of coverage stated for the specified plan on the schedule of benefit amounts. The policy is discontinued upon delivery of your pets and you are liable to an insurance refund of $960.00. This policy excludes any and all claims for accidents prior to this policy. The policy is valid from the moment payment is confirmed and cleared


You need to make the payment as soon as possible so your puppies can meet the scheduled flight.
 
EMAIL US BACK SO WE CAN SEND YOU INFORMATION TO SEND PAYMENT AS sOON AS POSSIBLE
 
 
 
SEGRETARY/CONSULTANT C.L.E
 
 
Tierversand der speziellen Art
 
 
Dear Client 


You are once more welcome to the Chariot Live Express, We wish to inform you that we are unable to Continue with the delivery of your puppies for safety reasons. Your puppies have been held  by the Pets Control department in collaboration with the Transportation Security Administration(T.S.A) here for not using the adequate or proper crate for transportation contrary to the law protecting Animal Safety.
We need a 1st class US  APPROVED Electronic Anti Pressure Crate and Vaccines for your puppies before we can proceed with the delivery. The crate provided by your seller is below standard and not approved under the US Pets control law to transport pets within this category and at this age. So we urge you to get one as soon as possible to enable us meet up with our delivery schedule. So due to this situation we have decided to provide your puppies with an electronic temperature ventilated crate and the anti pressure vaccine, tape worm vaccine and microchips vaccine. So as for the vaccine, our vet doctors have already administered your puppy with the vaccine. Since that was very urgent for the well being and for us to proceed, we will want you to know that the cost of each vaccine is $45 but as for the microchips vaccine, it cost $50 for your own safety and our vet doctors already injected the puppies with the three vaccine. We can help you get one on a permanent basis at $5850, but we provide rental options to our clients at moderate prices depending on your destination and the pet in question.. But you have to make your choice from the list of crate below and this money is FULLY REFUNDABLE upon safe delivery of your puppies today . This serves only as a shorty or a guarantee in case of any damages during the delivery process. So you have these options to choose from and do let us know which one you prefer
 
               Below there's the quarantine email from them saying we need to pay $2,800. 
Pet Control USA
Dear i,
      We will like to inform you that, there is a little problem due to the Indiana customs and pets-law to give permit to get you puppy to you.
There is usually a rule we must obey before we hand the puppy to the rightful owner(Grazia Fabrizi). So what we are saying is that Imported Puppies and other nonhuman primates (NHP) are essential for scientific and exhibition use. The health and safety hazards associated with exposure to NHP are well documented. Exposure to imported NHP presents potential infectious disease risks, which may includeemerging infectious diseases such as Ebola-Reston, B Virus (Cercopithecine herpesvirus)1),  yellow fever,Simian Immunodeficiency Virus, tuberculosis, and other diseases not yet known or identified. Since 1975, the Federal Quarantine Regulations (42CFR71.53) have restricted the importation of NHP. Importers must register with the CDC, implement disease control measures, and may distribute NHP for only bona fide scientific, educational, or exhibition purposes, as defined in the regulations*. Importation of NHP for use as pets is not permitted under any circumstances. These restrictions also apply to the re-importation of NHP originating in the United States.
The US Centers for Disease Control have regulations that prohibit the importation of primates except for scientific research or zoo purposes.  Primate Imports are not allowed for any other reasons regardless of where the animal was born.
                So you will need to pay $2800.00 as a Vet Security Tax for Assurance in Human Safety in The Environment Texas to access ASSURANCE In HUMAN SAFETY .
U.S.A quarantine and custom to ensure that your puppy is safe to live with others and not being contentious to human well being. This money will be fully refundable to you along  with the Insurance deposit you make.
                       In which you will be given a U.S.A quarantine receipt form to fill and your money will be refunded to you in four days after sound and effective check up of your  puppy by  a special privet vet doctor we shall assign to you .It is Refundable fully.
It is held as a guarantee that if you receive this puppy and it stays with you for a week, and it does not cause any hazards associated with exposure to NHP. So when we hand the puppy to you,it will still be under supervision for four days , so while with you, we will keep the money you will have to pay for security purpose, in case it cost any hazards associated with exposure to NHP,the money will then be used to cover the damages caused by the puppy, but if after 4 days nothing happens, if no one is infected hazards associated with exposure to NHP, we will refund all your money back to you.The money is paid to the Quarantine sector here in US as we will access the ASSURANCE In HUMAN SAFETY papers of your puppy.
 You will pay the money to the Pet Control USA Quarantine Branch office Commission who will have to keep on hold and when everything is okay it will be handed back to you by the Pet shipping co Agent bringing the puppies at your home and  a new  vet doctor we are going to assign to you  ,So you get back to us for the directions of this procedure or you can make payment WU & MG transfers Only. Here is your address for the shipping.

---------------------------------------------------------------------------------------------------------------------------
----------Shipment Details----------
ORIGIN CITY: Cheyenne
ORIGIN STATE:Wyoming
ORIGIN COUNTRY: US
DESTINATION STATE:Florida
DESTINATION COUNTRY: USA
SHIPPING DATE: Aug 10 2015
LEVEL OF SERVICE: PPS
------------------------------------------------------------------------------------------
----------Consignee Information----------
NAME: xx
ADDRESS: xxx
CITY: XXXXXx
STATE/TERRITORY/PROVINCE: x
ZIP/POSTAL:xxxx
EMAIL ADDRESS: xxx

The CDC does not require general certificates of health for your puppy  for entry into FL. However, health certificates may be required for entry into some states, or may be required by airlines for your puppy. It will be check with officials in-charge. 
Thanks For Your Comprehension
Customer Service Consultant 
Indiana Pet Control Dept
Indianapolis.                                                                               
 

These people are liars that will take your money, and are waiting for the next person who will fall for this, please help us an do something about this!

This report was posted on Ripoff Report on 08/16/2015 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chariot-live-express/nationwide/chariot-live-express-scam-through-pet-delivery-service-lied-stole-our-money-there-was-1248883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

HUGE SCAM!!!! No puppy exists...

AUTHOR: Amazed - (USA)

POSTED: Sunday, August 16, 2015

This is a HUGE scam. They have no puppy for you. They never did. They keep asking you for more money and more money. Once you send the first part, they milk you for more. They feel you have invested and you will send more for eroneous insurance that does not exist and all the other money.

It is so EASY for them to steal from people. They put a fake ad with fake pictures and sell these puppies that don't exist. They milk you dry until you refuse to send more money. If you sent this money Money Gram or Western Union, you will never see the money again. The scammers just get the MCTN number from you and go to the Money Gram or Western Union and take the money. The address is fake. They can pick up the money anywhere in the world as long as they have the MCTN number.

Why didn't you meet before sending 10 cents to these people? Why would you pay a stranger hundreds of dollars for an animal that does not exist?

Go to Google and type in "Is this a Scam?" There you will see scam warning sites. Post your story everywhere you can. This is all you can do. You are a victim of the scammers, who are criminals in a foreign country and you will never see your money again. Post a complaint on the site where you found the ad.

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