• Report: #1075390

Complaint Review: Charles Alexander Neckwear

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  • Submitted: Tue, August 13, 2013
  • Updated: Tue, August 13, 2013

  • Reported By: Jones — bronx New York
Charles Alexander Neckwear
55 Spring st.N.Y.,N.Y. 10012 Manhatten, New York USA

Charles Alexander Neckwear 99 cents Store Quality Neckties Manhatten New York

*Author of original report: Tie this in

*UPDATE Employee: Completey made up...

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I purchased 2 neck ties totaling $275.00,after several days of waiting,several phone calls & emails,I finally received my package,when I open it,I could not believe my eyes,the ties was below sub-quality,loose & weak contruction,faded prints,fire sale quality,after several calls,emails,no respond,I mailed back the ties,package return with  same ties inside,& with return to sender on the outside,I went to their address & was told that they had moved.


This report was posted on Ripoff Report on 08/13/2013 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charles-Alexander-Neckwear/Manhatten-New-York-10012/Charles-Alexander-Neckwear-99-cents-Store-Quality-Neckties-Manhatten-New-York-1075390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Tie this in

AUTHOR: - ()

Better Business Bureru,N.Y.C. Dept.of Licensing,I.R.S.

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#2 UPDATE Employee

Completey made up...

AUTHOR: CA Customer Service - ()

Let's see I dont even kow where to begin with this;

- Our ties retail for $95, so it's impossible that your order of two ties came to $275.

- Every single email get answered within minutes, we have at least 3 people monitoring our inbox. We have no record of any email about this.

- "faded prints" The few printed ties we do have are done on an extremly limited run and have only been sold to our direct mailing list customers. It would have been near impossible for anyone else to get them

If you can back up any of this with a reciept, email, or anything and this case turns out to be true; not only will you get our sincerest apologies, BUT we will also give you 15 FREE ties of YOUR choice. Just contact us on our website.

Our ties are completely handmade and of the highest quality. Just google our name and you can check out many of our glowing reviews.

Thank you.

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