- Report: #602164
Report - Rebuttal - Arbitrate
Complaint Review: Charter Cable Communications
Charter Cable Communicationshttp://www.charter.com/Visitors/Home.aspx Reno, Nevada United States of America
Charter Cable Communications Charter Cable Unethical Fraud Overcharged Reno, Nevada
*UPDATE Employee: Charter
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Now they REFUSE TO SPEAK TO US OVER THE PHONE to discuss this, or any other related issue, because we do not have our account number--and which we won't receive until we get our first bill next month. WTF??
We have asked them repeatedly to cancel/close the account, they refuse without the account number.
They asked my husband to come into the office in person here in Reno to show his ID. I hope this will resolve the issue. If not, we're going to sue in small claims court. We've already filed a complaint with the FCC, online.
This report was posted on Ripoff Report on 05/11/2010 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Cable-Communications/Reno-Nevada-/Charter-Cable-Communications-Charter-Cable-Unethical-Fraud-Overcharged-Reno-Nevada-602164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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