• Report: #232065

Complaint Review: Charter Communications

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  • Submitted: Mon, January 22, 2007
  • Updated: Mon, January 22, 2007

  • Reported By:Riverside California
Charter Communications
7337 Central Ave. Riverside, California U.S.A.

Charter Communications Slow installs, missed appointments, lies, no calls back Riverside California

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Called and scheduled service to be installed on 1/16/2007. Services were supposed to be installed within a four hour window from 1PM until 5:00PM. Keep in mind my front door was open from 1:00PM until 4:00PM ish. At 1:00PM PST, I get a phone call from Charter stating that I'm not home, and asking when I will be. First of all they called my home phone number!! Secondly, I specifically made sure I was home from 11:00AM until now. It's 5:44PM PST, and no show yet after 5 phone calls. Also, I keep getting promises of people calling me back and no calls, this is after of course 4 out of the 5 times I called being told that they are "only about 20 minutes away". charter sucks!!

Justin
Riverside, California
U.S.A.

This report was posted on Ripoff Report on 01/22/2007 06:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/Riverside-California-92504/Charter-Communications-Slow-installs-missed-appointments-lies-no-calls-back-Riverside-C-232065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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