- Report: #1122813
Report - Rebuttal - Arbitrate
Complaint Review: Charter Communications
Charter Communications12405 Powerscourt Dr. St. Louis, Missouri USA
Charter Communications I'm in Casper, WY & have Charter for my internet service, as there is not other high speed service available. But there service just doesn't work. St. Louis Missouri
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I live in Casper, WY & have Charter Communications for my internet service as there is no other service available if you want high speed internet.
Bottom line is their service doesn't work.
They use deceptive advertising, by saying you get these really hign speeds, but when your service runs slower than dial-up, they tell you they don't guarantee any speed.
Now today, my internet wasn't running right at all. Pages wouldn't load or if they did it took 15 min. & they wouldn't load completely. Or so slow your browser would time out & quit trying to load.
I called Charter & was on hold for over two hours. They told me that they are doing maintenance that is going to take months & the speed was going to be extremely slow. Plus, they were just plain rude. They also told me that they wouldn't adjust my bill during this time
I pay a high fee of $55. a month for internet service, which I'm going to be paying for internet service that for all intents & purposes is basically unusable.
Please post this so that if others have any choice as to internet service to not use Charter.
And if there is anything you can do, it sure would help.
I'm sorry I can't provide you with a phone number as I can't get their page to come up.
This report was posted on Ripoff Report on 02/11/2014 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/St-Louis-Missouri-63131/Charter-Communications-Im-in-Casper-WY-have-Charter-for-my-internet-service-as-there-1122813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.