- Report: #1160209
Report - Rebuttal - Arbitrate
Complaint Review: Chartway Federal Credit Union
Chartway Federal Credit Union160 newtown road virginia beach, Virginia USA
Chartway Federal Credit Union Courtney Ward Paying for two mortgages and taken advantage on auto virginia beach Virginia
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We recently sold our home and bought a new one. The financing was only supposed to take 2-3 months. Well our representative over at the Cedar Road branch is was not following up with the matter and now we are paying for two mortgages. We had to seek help from USAA to finance the new home we bought. We both have excellent (Equifax - 750+) credit ratings and a six figure income between the two of us. Since Chartway's representative took her sweet time we spent of $5,000.00 in mortgage payments we will not be re-imbursed on. We have thought about seeking legal action against the individual and credit union as a whole. Thank you USAA for helping us get back on track. Not only did they help us get back on track they refinanced the vehicle Chartway's representative told us we were getting a great rate on. Infact the rate was so "great" at Chartway that USAA was able to save us over 2. [continued below]....
This report was posted on Ripoff Report on 07/07/2014 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chartway-Federal-Credit-Union/virginia-beach-Virginia-23464/Chartway-Federal-Credit-Union-Courtney-Ward-Paying-for-two-mortgages-and-taken-advantage-1160209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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