Complaint Review: Chase Health Advance - P.O. Box 4758 Illinois
- Chase Health Advance www.chasehealthadvance.com P.O. Box 4758, Illinois U.S.A.
- Phone: 888-519-6444
- Web:
- Category: Credit & Debt Services
Chase Health Advance Finance Charges Illinois
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I've been with this company for over two years and never had a problem with them until recently. My balance was under a promotional plan of no finance charge for 24 months. I paid off my balance by the end of the 24 months and because my payment posted in their system one day late they added all the back dated finance charges on my account. The last payment amount was $10.00!!!
Now I owe them $600.00!!!! They are refusing to reverse charges even though it is clear that it was a miscommunication and refuse to let you speak to supervising staff at hand to have their review process explained in detail. I will never do business with this company again, as they are not customer friendly and as the phone rep said all their decision are "business decisions". They do not care about their customers!!! BEWARE!!!!
Jacqueline
Sacramento, California
U.S.A.
This report was posted on Ripoff Report on 04/15/2009 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-health-advance/po-box-4758-illinois-60197/chase-health-advance-finance-charges-illinois-443750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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