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Report: #342207

Complaint Review: Cheap-cigarettes-supermarket.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: EAST MEADOW New York
  • Author Confirmed What's this?
  • Why?
  • Cheap-cigarettes-supermarket.com cheap-cigatettes-supermarket.com Nationwide U.S.A.

Cheap-cigarettes-supermarket.com DECEPTIVE CIGARETTE WEBSITE TAKES YOUR MONEY AND DOSEN'T SEND ORDER Internet

*UPDATE Employee: Incorrect Facts!

*UPDATE Employee: Incorrect Facts!

*UPDATE Employee: Incorrect Facts!

*UPDATE Employee: Incorrect Facts!

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Stay clear of this internet company. They are running a scam. They took the money out of my account on the same day that I made the order.

Dino Rivas representing cheap-cigarettes-supermarket claims that he never recieved the money. Jessica, who represents echarge.cc and is linked to his website and who is mentioned on another rip off website for stealing money from customers bank accounts claims that she sent Dino the money.
After many of my e-mail complaints, Dino e-mails me and informs me that he recieved the money and has sent my order, then after a few days Dino e-mails me again and informs me that he never recieved the money and can't ship my order, so he blantantly lied to me.
It is obvious that they are working together blaming each other for stealing my money and the end result is Dino sent me a e-mail telling me that there is nothing he can do to help as if he was an innocent bystander. So no money and no filled order.
Stay far away from this website.

Robert
EAST MEADOW, New York
U.S.A.

This report was posted on Ripoff Report on 06/19/2008 09:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheap-cigarettes-supermarketcom/nationwide/cheap-cigarettes-supermarketcom-deceptive-cigarette-website-takes-your-money-and-dosent-342207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

Incorrect Facts!

AUTHOR: Echarge - (U.S.A.)

POSTED: Friday, June 20, 2008

Firstly the merchant in question has been in contact and a "full and final" payment agreement was established on the 18th June 2008. This process can take anytime between 1 and 2 weeks dependant on returned payments.
The merchant also in question had received multiple payments during this week (16th & 17th June 2008).
If any customer doesn't get product fulfillment then a refund would be offered however we have knowledge that the consumer has already disputed the payment with his/her bank therefore no refund would be issued.

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#3 UPDATE Employee

Incorrect Facts!

AUTHOR: Echarge - (U.S.A.)

POSTED: Friday, June 20, 2008

Firstly the merchant in question has been in contact and a "full and final" payment agreement was established on the 18th June 2008. This process can take anytime between 1 and 2 weeks dependant on returned payments.
The merchant also in question had received multiple payments during this week (16th & 17th June 2008).
If any customer doesn't get product fulfillment then a refund would be offered however we have knowledge that the consumer has already disputed the payment with his/her bank therefore no refund would be issued.

Respond to this report!
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#2 UPDATE Employee

Incorrect Facts!

AUTHOR: Echarge - (U.S.A.)

POSTED: Friday, June 20, 2008

Firstly the merchant in question has been in contact and a "full and final" payment agreement was established on the 18th June 2008. This process can take anytime between 1 and 2 weeks dependant on returned payments.
The merchant also in question had received multiple payments during this week (16th & 17th June 2008).
If any customer doesn't get product fulfillment then a refund would be offered however we have knowledge that the consumer has already disputed the payment with his/her bank therefore no refund would be issued.

Respond to this report!
What's this?

#1 UPDATE Employee

Incorrect Facts!

AUTHOR: Echarge - (U.S.A.)

POSTED: Friday, June 20, 2008

Firstly the merchant in question has been in contact and a "full and final" payment agreement was established on the 18th June 2008. This process can take anytime between 1 and 2 weeks dependant on returned payments.
The merchant also in question had received multiple payments during this week (16th & 17th June 2008).
If any customer doesn't get product fulfillment then a refund would be offered however we have knowledge that the consumer has already disputed the payment with his/her bank therefore no refund would be issued.

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