- Report: #1097585
Report - Rebuttal - Arbitrate
Complaint Review: CheapDJGear.us
CheapDJGear.us1559 South Main Street Akron, Ohio USA
CheapDJGear.us Pro Sound Depot, Pro Audio . I ordered to what I thought was reasonable price for DJ Equipment, On October 31, 2013 I made an online purchase to this CheapDJGear.us and it is now November 7, 2013 and still processing. I then phoned the company was told they were getting it ready for packaging and I will get and email verifying the shipment. Akron Ohio
*Author of original report: cheapdjgear.us
*Consumer Comment: Customer Experience
*REBUTTAL Owner of company: We would like to make this right
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I made a purchase to this company using my credit card on October 31, 2013. I have logged into my account on the website at http://cheapDJGear.us and it tells me that my order I placed is in process. I phoned the company after searching online for a phone number. I got a guy on the line and he asked me for my order number and he said that my order is still in the warehouse being packaged and getting ready for shipping. I told him that I read reviews about a company that was ripping people off.
He told me that their comapny took over pro audio that went bank rupt. now I spent and made a purchase for 1743.57 for lights and equipment and still no email verifying that they have shipped it. I have called my bank, they told me to call back and speak to my a credit card rep. Therefore I did do some major searching and found out cheapdjgear.us has 47 domains and all from tucows. How i found this out is i went to this site. http://reversewhois.domaintools.com/?refine#q=%5B%5B%5B%22email%22%2C%220%22%2C%22support%40importersdirect.net%22%5D%5D%5D
Now I am trying to get my money back and trying to get help. i even found complaints about these sites using google and seen complaints in the Better Business Bureau. I am not happy, i put the rest of my earnings into what I thought was going to be a good start of being a DJ and getting ready for a karaoke night every saturday and was really counting on this equipment. Now I have to have my boss buy me a new sound system and I have to work for free till I pay it all back, if I can't get my money back.
This report was posted on Ripoff Report on 11/07/2013 01:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/CheapDJGearus/Akron-Ohio-44301/CheapDJGearus-Pro-Sound-Depot-Pro-Audio-I-ordered-to-what-I-thought-was-reasonable-p-1097585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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