- Report: #1121924
Report - Rebuttal - Arbitrate
Complaint Review: CheapTickets
CheapTickets500 W. Madison St., Suite 1000 Chicago, Illinois USA
CheapTickets The CheapTickets Travel Team they misspelled my mom's name, I won't fix it they want me to pay $50 extra to get it fixed, on their mistakes Chicago Illinois
*UPDATE Employee: CheapTickets Response
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I am 8 months pregnant with my baby, I went online at cheap tickets. Com. To ge my mom a flight so she can come to help me out, so I purchased the tickets then after a couple of days I went back in to make sure that everything was ok, that's when I look they have the wrong last name for my mom's last name. So I called customer service, this lady named Sofia that's supposed to be a supervisor gave me the run aroundthe whole time, not only that she said that I have to pay$50 extra to fix a mistake that they made on their end. I don't understand that, at the end of the conversation nothing was done, that Sofia /supervisor lady did nothing to help. She kept on saying that I need to pay $50 extra. So I got off the phone very upset. Never again!!! Will I purchased any tickets from this company
This report was posted on Ripoff Report on 02/07/2014 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapTickets/Chicago-Illinois-60661/CheapTickets-The-CheapTickets-Travel-Team-they-misspelled-my-moms-name-I-wont-fix-it-t-1121924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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