ED Magedson – Founder
CheapTickets500 W. Madison St., Suite 1000 Chicago, Illinois USA
CheapTickets The CheapTickets Travel Team they misspelled my mom's name, I won't fix it they want me to pay $50 extra to get it fixed, on their mistakes Chicago Illinois
I am 8 months pregnant with my baby, I went online at cheap tickets. Com. To ge my mom a flight so she can come to help me out, so I purchased the tickets then after a couple of days I went back in to make sure that everything was ok, that's when I look they have the wrong last name for my mom's last name. So I called customer service, this lady named Sofia that's supposed to be a supervisor gave me the run aroundthe whole time, not only that she said that I have to pay$50 extra to fix a mistake that they made on their end. I don't understand that, at the end of the conversation nothing was done, that Sofia /supervisor lady did nothing to help. She kept on saying that I need to pay $50 extra. So I got off the phone very upset. Never again!!! Will I purchased any tickets from this company
This report was posted on Ripoff Report on 02/07/2014 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapTickets/Chicago-Illinois-60661/CheapTickets-The-CheapTickets-Travel-Team-they-misspelled-my-moms-name-I-wont-fix-it-t-1121924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.