Complaint Review: cheaptickets - los angeles Internet
- cheaptickets Internet United States of America
- Phone:
- Web: www.cheaptickets.com
- Category: Travel Services
cheaptickets accessamerica charged for travel insurance by default los angeles, Internet
*UPDATE Employee: Customer Inquiry
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I purchased hotel and car rental through Cheaptickets.
I did not select additional car insurance because my homeowners policy takes care of that.
The next day, I checked my credit card statement on-line.
There was a charge of $19.50 for Travel Insurance from AccessAmerica.
After searching 10 minutes for a Cheaptickets phone number, I finally got a live person on the phone. Cheaptickets then
had to conference in AssessAmerica, who finally refunded the money ... they had the nerve to ask me if I would take a 3 minute survey.
The encounter took over 15 minutes on the phone.
Yes, they reversed the charge, but it was such a tremendous waste of my time.
The b*tards ...
They wasted my time on purpose ...
This report was posted on Ripoff Report on 12/08/2010 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheaptickets/internet/cheaptickets-accessamerica-charged-for-travel-insurance-by-default-los-angeles-internet-669424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Inquiry
AUTHOR: Cheaptickets - (USA)
SUBMITTED: Monday, December 20, 2010
Hello lCarroll, I am contacting you from CheapTickets. If you could e-mail me your CheapTickets record locator to customerrelations@Cheaptickets.com, I will be glad to review your recent situation. Please place the e-mail to my attention.
Thanks,
Lynn
CheapTickets Customer Relations
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