- Report: #968885
Report - Rebuttal - Arbitrate
Complaint Review: cheaptickets.com
cheaptickets.comInternet United States of America
cheaptickets.com RIP OFF! COMPLETE NEGLIGENCE Internet
*Author of original report: Just like i said AUTOMATED ANSWERS - BS BIG TIME.
*Author of original report: AUTOMATED ANSWERS from CHEAPTICKETS.COM / ORBITZ.COM
*UPDATE Employee: CheapTickets
This is the worst trip reservation i had to deal with in my life! Our family purchased round tickets to fly to Russia to meet our friends. Long waited trip turned to a ticket related nightmare...
Problems started already on US territory, when Delta could not find reservation for our kid, after two hours talking to various supervisors and managers they figured something out, glad we came to airport a few hours ahead. So we we able to fly to NYC, where we supposed to transfer to Aeroflot which would take us to Moscow, but Aeroflot could not also find reservation for a kid and we had to buy ticket from Aeroflot on the spot.Besides all this mess, our flight got delayed and we missed the train, so we had to rearrange everything from the scratch.Now its almost time to go back and again same problems... Aeroflot does not have tickets but this time for all of us. We tried to contact cheap tickets via email - no luck (not automated email acct)so we called CheapTickets, they said talk to aeroflot, called aeroflot, they said talk to cheaptickets...finally after spending bunch of bucks on roaming calls we received confirmation email from cheaptickets, however after calling aeroflot again to verify tickets thay said they still have nothing in their system.
Being through all this mess, THIS IS OUR LAST TIME WHEN WE USE CHEAPTICKETS.COM / ORBITZ.COM
AVOID AT ANY COST!
WORST BOOKING COMPANY EVER !
This report was posted on Ripoff Report on 11/14/2012 12:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/cheapticketscom/internet/cheapticketscom-RIP-OFF-COMPLETE-NEGLIGENCE-Internet-968885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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