Complaint Review: Check property data - Internet
- Check property data Internet USA
- Phone:
- Web: Property Data.com
- Category: Questionable Activities
Check property data , Property Data.com Deceptive Practice to sign up for their Service. Internet
*Author of original report: Dispute Satisfactory Resolved
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For insurance purpose I needed a good estimate of my homes value. I ordered a report from an online property service for $1.00 and received the County Property Appraisal for my property which was what I wanted. My credit card was charged $1.00 as agreed. Also there was another immediate charge from another company, PropertyData.com , for $18.95 for a service I never needed or wanted. I called them immediately and questioned the charges and was told I signed up for their service for $18.95 a month for a year. I told them I only ordered 1 report from another service for $1.00 and didn't want or need their service. I was told then that the service was cancelled and my card would be credited for the $18.95. Instead two days later the full charge was billed to my card. I called them again and was told my account was cancelled. I told them I knew that but I never signed up their service and called immediately to cancel anwas told I would also be refunded the $18.95. She said I had missed the option to decline this service when I ordered the report. I told her wasn't it obvious that I didn't want the service when I immediately called to cancel it? She said she would submit a refund of $18.95 to my card. It's been several days now and no refund. I reported it to my card company and was told that it may take a few days but she noted my complaint on my account and call back if not refunded. I will update this report as to the outcome.
This report was posted on Ripoff Report on 11/21/2016 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/check-property-data/internet/check-property-data-property-datacom-deceptive-practice-to-sign-up-for-their-service-1339192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Dispute Satisfactory Resolved
AUTHOR: - ()
SUBMITTED: Tuesday, November 22, 2016
On the follow up I'm happy to report that the dispute with PropertyData.com has been satisfactory resolved. As promised the company did credit my card for the full amount of $18.95 as promised. It's good to know that this company is not running a scam and does honor their word. Hopefully they will redesign their web page so its clear that you are subscribing to their service if you so desire instead of some obscure link that must be unchecked.
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