- Report: #652512
Report - Rebuttal - Arbitrate
Complaint Review: Chevron
Chevron1601 E. Colonial Orlando, Florida United States of America
Chevron puts $90 hold on bank account for $23 gas purchase -- WTF????!!! Orlando, Florida
*REBUTTAL Owner of company: Use your pin on debit card for gas purchase
*Consumer Comment: Chevron still at it....
*General Comment: now higher yet
*General Comment: Few minutes?
*Consumer Comment: Thing is Buddy...
*Consumer Comment: Gas stations blame banks for a reason....
*Consumer Comment: it isnt the banks
*Consumer Comment: Uh..this report is like 2 years old???
*Consumer Comment: Wrong about the bank
*Consumer Comment: Point taken
*Consumer Comment: Not exactly how it works.
*Consumer Comment: Vote with your dollars...watch out for your own wallet.
*Consumer Suggestion: Use your PIN# and it will process right away
*Consumer Comment: You'll get the money back...
*Consumer Comment: I overlooked...
*Consumer Comment: It varies.
*Consumer Comment: I have to disagree with you Ronnie...
*Consumer Comment: It's the banks doing this..
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So I went to this Chevron gas station near downtown Orlando to purchase $23 of gas. I charged it with my Visa debit card, which is tied to my checking account at Suntrust bank.
Got home and logged onto the Suntrust website to check my bank balance, only to find that the Chevron gas station charged me not $23--- but $90!!!!
I immediately called Suntrust to report it as a fraudulent charge, but the customer service rep said they have taken countless phone calls on this very issue today. The rep said this is something that Chevron and Texaco are doing now. They are letting customers swipe their debit cards at the pumps to pay for gas, and in return they are putting $90 holds on their bank accounts for 3-5 business days.
She said it will take 3-5 days for it to cycle out, and that eventually the correct $23 charge will be registered to my account.
But in the meantime, my money has been hijacked by Chevron and I'm screwed. So, warning! What's worse is that the gas station didn't even have any signs posted warning customers that this will happen. That's a sweet deal for the gas station, I guess!
This report was posted on Ripoff Report on 10/18/2010 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chevron/Orlando-Florida-32803/Chevron-puts-90-hold-on-bank-account-for-23-gas-purchase-WTF-Orlando-Florid-652512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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