Zamir & Asmakahtun Z Kothawala DBA Chicago Hajj and Umrah Fraud, deception, lies, harassment, loss of $12,000. Chicago Illinois

 Mr Navaid Ahmed And Zamir khotowala are CHEATERS .They booked me the 5 Star hotel for Medina that hotel doesn't even exist there. These people don't even knows that hotel has been changed since last three years .when I got there with my family there was no reservation. They Are the liers. They charge me for Ziarats and when it was time to send the car they send the illegal guy who cannot come near to the hotel to pick us up for security reasons , that guy first give me the story as it's Friday prayers and we doing the Ziarat after prayers so it will be hard for him come inside as there is tight security on fridays , so he told me to get a taxi pay him 50 riyals and come to certain address and he will pick me from there. When I got there and I ask him you will drop me back to the hotel because on returning back it will be magrib prayers he said no I can't go I have paper issues , he is illegal if he goes through security he will be caught . This what Mr Navaid Ahmed and Zamir Khotwala is doing over there . When I call them from there they just apologized and tells we don't why this is happening with you and we call you back and that never happens. They are biggest liars. Don't buy the tickets from them or packages. We call them for visa but thought should buy package from them as we getting visa from there we should give business to our Muslim brother instead of booking hotel by myself ,But it was my mistake to trust on these liars. They put me and my family on the street with hotel in Medina and then they cheated me on Ziarat . You can book your tickets from CheapOair or Expedia in cheap prices and booked hotels without giving any money for reservation from months before. These people don't deserve our business. All they know how to make stories.I am posting this so this doesn't happen with somebody else , what me and my family have gone through after paying for everything they ask ( Chicago hajj and Umrah travelers).

I went on Hajj in 2011 and thankfully I went with another group. We shared the same hotel with Chicago Hajj and I heard dozens of horror stories on how this group was trying to cheap out on transportation and meals, did not follow through on promises, and were very mean people. At the end of Hajj, they just ask for peoples forgivness and try to tie it with the peoples hajj being accepted. I hope people are able to view this report and pick a different travel agency to do hajj with. 

The individual names listed here of the owners/secretary are publicly available through the Illinois Secretary or State where Chicago Hajj and Umrah is incorporated.

You can do the search yourself at: ilsos.gov/corporatellc/

Also the names are no different than the ones they list on thier own website and are available in tons of reviews for Chicago Hajj and Umrah. Do a google search for "chicago hajj and umrah zamir" and you'll see what I mean. 

As far as the owner's other assertions - it is a continuation of the things we've been dealing with and don't come as a suprise to us. I'm just happy that he's finally made a statement as himself instead of the fake personas he's been using everywhere else.

So there is more of...

- refusing to take responsibility ("i was not even in the country")

- lying about what he did ("we tried to resolve the issue")

- casting illogical doubt on the customer's intentions ("they simply hang up", "they simply neglected all posibilities for resolution")

- accusing the customer of doing wrong ("they harrassed my employees", "violated my privacy with my company", "put me vulnerable to identity attacks over the net")

- casting doubt on the genuineness of of the review ("The report is very biased and almost fake to an extent")

As you can see it's not about resolving the issue. Zamir is primarily concerned with people in the community finding out about this.

Really, if you don't want people to find out about the bad stuff you're doing to your customers... then FIX what you've done... or at least STOP the business practices that screw customers out of $6,000 per person in the name of a religious duty.

The individual filed a"RipOff Report" under Chicago Hajj and Umrah under the circumstances that we tried to resolve the issue and they simply neglected all posibilities for resolution.

The constant reference to personal names in the report has violated my privacy with my company and has put me vulnerable to identity attacks over the net. 

The claim they make that they called us constantly is all but true. Post our instructions, they simply hang up in anger and started complaining about how horrible of a company we are.

At the point they requested refund, i was not even in the country and they harrassed my employees constantly as if they carried thousands of dollars in their pockets and would instantly give them refunds..

The report is very biased and almost fake to an extent. It also violates my privacy and safety over the internet!!

I would just like to say that people have forgotten that they will one day die and go to their graves and have to answer to Allah for each and everything! If you are the person who was deceived I would recommend you submit your case in the highest court! In Allah's Court! I am looking into purchasing a Hajj package and I can not believe that people are trying to make so much money and are willing to mess up their image in the eyes of Allah. This message is to all the Hajj & Umrah travel agents and agencies. We will all die one day and dont forget we have to answer to Our supreme creator. Those who cheat and deceive others will be punished. How dare we as Muslims cheat and deceive on another or even those who are not Muslim. Please be better people you will not take anything with you to your grave. you will leave it all behind and go empty handed. If you have cheated someone or made profit off of them by taking advantage of them Allah will punish u. Sometimes that punishment will come in the face of illness, poverty, death of a loved one, suffering, and most importantly, when you die even Allah does not forgive those who have not been forgiven by the person they hurt. Chicago Hajj & Umrah if you have cheated those innocent people Inshahallah you will be punished. Wait for your punishment because when Allah punishes it is the most feared punishment of all! Be honest and if you have deceived those people then either refund them their money or get them a new package that they deserve. Beg for their forgiveness, dont ask them and Inshahallah Allah will forgive u! Shame on travel agencies putting such clauses in their contracts when they are selling tickets so Muslims may complete one of the Pillars of Islam! Who are you to interfere in Allah's work or make clauses! Leave Justice to Allah and have faith! Allah always does Justice, Always! To those people who were cheated I will pray for U that Allah does his Justice for U and Inshahallah Allah will reward U with A Hajj just knowing that your intention was true and have faith in Allah!

Thanks, 

Nida

It seems like this person is not familiar with how a business works. There are always loopholes but the business will alwasy flat out and say it and it is up to you to decide if you want to continue. In the terms and conditions is states clearly that "...Hajj and Umrah assumes no liability whatsoever for injury, damage, loss, accident, delay or irregularity which may be occaisioned...". It states this in the first paragraph of the terms and conditions, and if one signs a paper, they are basically saying that they are okay with that. There was no reason to get so upset at Chicago Hajj and Umrah as they provided you with tickets, hotels, everything they said they would and it was not their fault that you could not continue the journey. Even if it seems like it was, and even though the company was unable to fix the problem, they still stated in their terms and conditions that problems may occur and if that sheet was signed you were agreeing and were ready to accepet any loss.