- Report: #65665
Report - Rebuttal - Arbitrate
Complaint Review: Chicago Title Co.
Chicago Title Co.6991 E. Camelback Rd. Scottsdale, Arizona U.S.A.
Chicago Title Insurance Co. Incompetent clowns at work: Five days from funding to recording, no response to letters Scottsdale Arizona
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In July, 2003 we received a letter from the county treasurer that the taxes for the 2nd halft of 2002 had not been paid. The bill included a $ 17 late fee. The Chicago employee, Mrs. Susan Rogers who had done the closing with us never even mentioned that the taxes for the second half of 2002 still had to be paid nor did she show any tax bill or statement to us.
When calling the escrow officer at Chicago Title she promised that she would get the file and call back within 2 days. After 3 weeks she still had not called and we sent a fax to Mr. Marsh. No response at all. Only after contacting the general manager, Mr. Fortney, Mr. Marsh became active and responded, that it does not matter, when a buyer actually becomes the owner of a house. Not the date of the recording, but the funding matters to them. He did not want to refund the $ 17 late fee either because he believes that Chicago is not responsible. We have bought several houses and this was the first time we used Chicago Title. We can't recommend these clowns to anybody.
By the way: Mrs. Susan Rogers left the company a few weeks after our closing. Fired ?
This report was posted on Ripoff Report on 08/13/2003 02:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chicago-Title-Co/Scottsdale-Arizona-85251/Chicago-Title-Insurance-Co-Incompetent-clowns-at-work-Five-days-from-funding-to-recordi-65665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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