• Report: #569533

Complaint Review: china wedding dress light in the box

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  • Submitted: Sun, February 14, 2010
  • Updated: Thu, February 09, 2012

  • Reported By: Sara — san diego California United States of America
china wedding dress light in the box
Internet United States of America

china wedding dress light in the box, China Internet wedding dress seller sells fake dresses, Internet

*UPDATE Employee: Sincere Apology from LightInTheBox

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Do not waste your time trying to get a wedding dress for these people . The dress was nothing like the picture I sent them . The sequins wereglued on and the fabric was so thin it was not able to be saved . I had to trash it since the cost to ship it back was more than what I paid for it . I have learn the hard way I hope it does happen to you.

This report was posted on Ripoff Report on 02/14/2010 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/china-wedding-dress-light-in-the-box/internet/china-wedding-dress-light-in-the-box-China-Internet-wedding-dress-seller-sells-fake-dress-569533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Sincere Apology from LightInTheBox

AUTHOR: LightInTheBox - (United States of America)

Dear Customers,

On behalf of LightInTheBox.com, I would like to apologize for whatever inconvenience you have experienced while shopping with us. We are continuously working on improving our products and service, so we very much value your feedback.

I would like to invite all customers with pending issues to please post your order number in your comments, this way we can investigate your case and contact you directly.

Otherwise, you can always contact our Customer Service team. They will do their best to offer the most suitable solution to your problem. You simply need to log into your LightInTheBox.com account and submit a ticket.

Please follow this link to read more about how to contact Customer Service: http://www.lightinthebox.com/knowledge-base/c5/a2746.html

Our Customer Service team will promptly reply to your inquiry, and should you need more help, you can submit a reply to Customer Service under their answer to the ticket in question. Thank you for your patience.

Regards,

LightInTheBox.com
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