- Report: #1090582
Report - Rebuttal - Arbitrate
Complaint Review: chip bignar
chip bignar6550 audubon blvd sorrento, Louisiana USA
sw engines and transmissions Did not honor extended warranty Tulsa Oklahoma
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I went on line to order a used transmission. SW transmission offered a used transmission for $590.00 plus $95.00 for a one year of 12K mile extended warranty. I agreed to purchase the transmission with the extended warranty. I completed and signed the invoice online as directed. I received a response showing the invoice #221214 and a "thank you" for signing on line. The invoice stated that I purchased a 400-04011 Saturn Vue Transmission A.T. 3.0L (opt L81 AWD (45) 1 year or 12K miles Parts and Labor warranty.
Now, 5 mmonths later the transmission needs $800.00 in repairs and Dale, the person who handles the warranty claims, tells me that I was to register the warranty after I purchased it. There is no information stating such on any of my documents. He told me that I should have gone to the warranty section online and read the fine print.
I feel that this is a hard case of fraud, due to the fact that the online documents, refering to the extended warranty does not state that the warranty had to be registered.
All I have is time and plan on pursuing this situation to the max.
This report was posted on Ripoff Report on 10/09/2013 06:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/chip-bignar/sorrento-Louisiana-70778/sw-engines-and-transmissions-Did-not-honor-extended-warranty-Tulsa-Oklahoma-1090582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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