- Report: #1078482
Report - Rebuttal - Arbitrate
Complaint Review: Chipotle
Chipotle3333 Olney Sandy Spring Road Olney, Maryland USA
Chipotle Deceptive Pricing, Unexpected Charges and Fees Olney Maryland
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The cashier advised me that I am charged More for ordering online, and picking up inside the store, as opposed to ordering inside the store. I looked around the store, on the Chipotle website, and tried general searches online, and could not verify this information. Chipotle must be the only business who engages in this online "convenience" charge (if you could call it that) within the area. It is the only fast-food company who tries to slip an unexpected charge into the bill without notifying the customer in-writing, before the order is complete. One could understand a delivery charge, as some businesses do, but a charge to order ahead, and without any advance notice? That is just shameful.
This report was posted on Ripoff Report on 08/23/2013 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chipotle/Olney-Maryland-20832/Chipotle-Deceptive-Pricing-Unexpected-Charges-and-Fees-Olney-Maryland-1078482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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