- Report: #946068
Report - Rebuttal - Arbitrate
Complaint Review: choice granite & cabinets
choice granite & cabinets23435 Golden Springs Dr, Diamond Bar, CA 91765 23435 Golden Springs Dr,, California United States of America
choice granite & cabinets Cheap products, Bad customer service, Genuinely manipulative people with sub par standards 23435 Golden Springs Dr, , California
*UPDATE Employee: Reply to Kevin Greaney Statement
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Greg N who is the person i dealt with during the project seemed unconcerned for this bad quality and kept saying the problems i was having were normal. some of the problems were pits in the grouting that had to be fixed 3 times and the cabinet drawers sticking also fixed 3 times. The only good part of my experience was the granite counter top. I had specifically asked for certain cabinets with trash cans and such and they were not given to me. When I asked about the problem with it Greg told me that if i really wanted that I needed to make sure it was on the invoice.
In short I could go on for hours with this but basically the attitude only got worse once the final check was cut. Trying to get things fixed is impossible and basically I ended up with a low quality kitchen for $10k. these people will take advantage of you if you give them the opportunity. STAY AWAY!!!!
This report was posted on Ripoff Report on 09/24/2012 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/choice-granite-cabinets/23435-Golden-Springs-Dr-California-91765/choice-granite-cabinets-Cheap-products-Bad-customer-service-Genuinely-manipulative-pe-946068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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