Complaint Review: CHOICE HOME WARRANTY INSURANCE - Edison New Jersey
- CHOICE HOME WARRANTY INSURANCE Edison, New Jersey USA
- Phone: 888-531-5403
- Web: WWW.choicehomewarranty.com
- Category: Home Improvements
CHOICE HOME WARRANTY INSURANCE BAD CHOICE HOME WARRANTY INSURANCE TOTALLY FRAUD OUTRIGHT CROOKS BAD CHOICE MAXIMUM DISHONESTY Edison New Jersey
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https://www.sitejabber.com/reviews/www.choicehomewarranty.com#8
CHEATED OUT OF $2200 BY BAD CHOICE HOME WARRANTY
BBB. I bought a 6 year contract, paid $2200 in 12/
2015 for it thinking it would be the good deal that the
sales agent told me on the phone, wow , I was
wrong. This is a scam company. I was told I
could cancel anytime I wished and receive a refund minus the
months I was a member . That was a total lie.
This complaint is Not resolved, Bad Choice Warranty offered
to allow me to cancel but to charge me over $1,200 dollars
for having been a member under their contract for only 3
months give or take. They ,Bad Choice Warranty, called
me on July 20 2016 to offer me with this horrible
offer. They padded their costs of the refund if I
cancelled now that comes down to this.
On the phone when I paid and accepted Choice Warranty Ins ,
that agent told me that I could cancel at any time, and be
refunded at a prorated amount of the per month cost of how
long I had the policy. A 6 year policy cost of $2200
equals about $30 cost per each month. I was a member
for less than 3 months when I first called to cancel - that
is only $90 more or less that I used of that $2200 .
I never had the written contract at that time, did Not
receive one either for at least 2 months, and the call I
made to request that they send me a contract is a matter of
record at the company also as well a my own. I never
had the contract booklet for 2 months at least until I
called them to send one to me.
My roof leak was never a ''partial roof replacement'' as the
roofer said that they sent to me. We hired another
roofer to do this , as well and on our own, but it was the
fore-warning to me of how this company operates and at that
time I requested to cancel. There was no claim
accepted for any roof leak. They denied it.
The plumber Bad Choice Warranty sent me did NOT do the
job, Mings Plumbing then defrauded us of an additional $450
to camera the lines and assured us, guaranteed us, that we
would be refunded this amount. Mings never did the job
he came for, he reported falsely back to Bad Choice
Warranty company, and Choice never bothered to verify
it one way or the other. We also called another
plumber who verified that the job was Not done and that what
Mings reported was not valid, Mings lied to Choice Warranty
as well as to us.
The small print in the contract I did not receive within the
30 days can and does I am sure exclude most of all
claims that are made to that company - like with us
. Its all in the record at Choice as well .
I called on July 27 trying to reach someone and was on hold
for 27 minutes, not the first time, then cut
off. Every time I have tried to call Choice
there has been a recording saying that they ''are
experiencing higher than usual call volume'' but that is
bull stuff, they have this recording message all the time
24/7 . They simply understaff.
Finally July 29 Choice called me to offer a cancellation
refund of about $1100 or so - that means that they will have
gauged me of over $1000 for doing nothing for the past
6 months. Not to mention again the crook
plumber Mings Plumbing defrauding us of the $450 in
addition to the service fee of $45 they charged and did not
do the job - the 2 sink drains are Still Slow.
Mings did not do the job.
This is absolutely not resolved, Bad Choice Warranty has
again gotten away with robbery hiding behind corporate
double talk jargon, small print in their contract and
a sales agent who also lied to me on the phone when he
called to sell me this contract in 12 /
2015.
I 'bought ' a 6 year contract , paid $2200, and with a
credit card, yes I have the copy of that, then paid $450 to
their fraud plumber they sent me, plus $45 for his service
fee, and now Choice Warranty wants to buy me off with $1000
to allow me to cancel . They would have in effect
stolen $1600 from me for a few months of Nothing ,
absolutely Nothing.
Choice owes me all of $2200 minus a $30 fee for each
of 3 months only, plus Plus the
$ 450 their plumber robbed me out of plus the $45 fee the
plumber charged me. That is what Choice owes me at
this point, and this does not take into any
consideration of the aggravation they have caused.
Bad Choice HOme Warranty is a fraudulent company,
Beware ! ! !
Jose' Rosa
This report was posted on Ripoff Report on 08/04/2016 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/choice-home-warranty-insurance/edison-new-jersey/choice-home-warranty-insurance-bad-choice-home-warranty-insurance-totally-fraud-outrig-1320659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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