Choice Home Warranty CHW Company is a RIP OFF Edison New Jersey

Choice Home Warranty is happy to take your money and sign you up for a home warranty that covers "everything".  However, when you have a claim.... If it is over $100, they deny it!  I had coverage for about 48 days and my double oven went out.  They sent a HVAC technician that also takes care of appliances, to my home.  He arrived 2 hours late.  He never pulled the oven out or tested anything.  He gladly took my deductible and had the check cashed the same day! 

Choice told me the touch pad was bad from use over the years.  I have had the oven for about 5 years, with 2 people that live at home and I cook in the oven an average of 1 time a week.  Husband works diferent hours than I do and we don't eat at the same time.  So, this is impossible to be the correct answer.  

Since the guy never tested anything, I asked about a second opinion.  They said I could get one and to get the technician to call them directly.  The tech came out on Saturday.  They aren;t open on Saturday, even though their website says they are.  Tech called them on Monday and told them the problem is the electronic control board, not the touch pad.  They still refused to cover it.  The board is inside of the oven.  There is no way it is from over use of the oven.  Then the manager, Dane, said he would check into it and see what he could do.  

He would call me back in an hour.  3 hours later I called back.  I sat on hold for 25 minutes and got disconnected.  I called back again, sat on hold for 28 minutes and then got transferred to his voice mail.  Then I called back and sat on hold again for 23 minutes and then finally got him on the phone.  He said the claim was too close to the day past my 30 day covered period (that doesn't cover anything during those 30 days).  It was a little over a week after my 30 day period.

This company takes your money and doesn't cover you claims.  They are quick to offer to give your money back, minus a $50 cancellation fee!!!!!!!  There should never be a cancellation fee if they haven't covered anything to begin with.  I told them I would be doing reviews on their company.  The guy offered to waive the $50 cancellation fee if I wouldn't write any reviews.  

TOO BAD, I want EVERYONE to know what a RIP OFF THIS CHOICE HOME WARRANTY company is!!!! DO NOT WASTE YOUR MONEY111 YOU WILL REGRET IT!!!!