- Report: #1064198
Report - Rebuttal - Arbitrate
Complaint Review: Choice Home Warranty
Choice Home Warranty510 Thornall Street Edison, New Jersey USA
Choice Home Warranty Consumer Fraud Edison New Jersey
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As with most of the complaints against Choice Home Warranty, our claim to replace our air conditioning unit has been denied.
They were rude and verbally abusive. A person named "Alex", who indicated that he was the owner, yelled at me and kept talking without allowing me a chance to speak. They gave us the runaround for 5 days, when Phoenix temperatures were between 115 - 120 degrees.
Our A/C claim was denied for a "pre existing condition", since a technician had previously charged it with freon!
They sent two different "authorized service technicians" for whom we could not find any record of being licensed or insured.
I could not find Choice Home Warranty listed with the State of NJ nor with the State of Arizona.
I have filed with the BBB, Attornies General for NJ and AZ and will also contact the Post Office, as suggested.
This report was posted on Ripoff Report on 07/03/2013 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Home-Warranty/Edison-New-Jersey-08837/Choice-Home-Warranty-Consumer-Fraud-Edison-New-Jersey-1064198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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