- Report: #1045192
Report - Rebuttal - Arbitrate
Complaint Review: Choice Hotels / Days Inn
Choice Hotels / Days Inn2904 Phillips Dr Jonesboro, Arkansas United States of America
Choice Hotels / Days Inn Will never stay at a Choice Hotels again. Hotel mgr lied about charges and I did not receive my refund / dirty musty old room. Called the complaint number several times and wrote an email but never re Jonesboro, Arkansas
*Author of original report: Update: Econo Lodge Hotel not Days Inn
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I called the compliant line and was then told that I would get a refund back. I was told that I would get a call back the next day and would be refunded the 1 night stay. I did not receive a call back. I called back to the complaint line to be told that I would not get my refund. I called on 3 more occasions being told that someone would return my call. No return call. I then emailed choice hotels with my complaint but have not received a response back. Choice Hotels lies.......
The hotel was old, dirty and had a musty smell. I also did not receive my rewards points from a previous stay at a Days Inn (Dulles Airport Virginia) where I had another unresolved complaint. I will never stay at another Choice Hotel.
This report was posted on Ripoff Report on 04/22/2013 09:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Hotels-Days-Inn/Jonesboro-Arkansas-/Choice-Hotels-Days-Inn-Will-never-stay-at-a-Choice-Hotels-again-Hotel-mgr-lied-about-c-1045192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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