- Report: #912043
Report - Rebuttal - Arbitrate
Complaint Review: Choice Hotels
Choice HotelsKCI Airport, Kasnas City MO Kansas City, Missouri United States of America
Choice Hotels Econo Lodge rip off, scams and bait and switch Kansas City, Missouri
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When I tried to cancel, was routed to an offshore call center. The call center was focused on selling me a "free" coupon book for $10, and called me an idiot, stupid and "retarded" when I refused to buy the "free" book. I advised I simply wanted to cancel the reservation. Was told I would need to call, and I quote, "1-800-555-1212". This is a fake number by the way.
I finally got hold of someone at corporate that knew what was going on, canceled the reservation. The fee showed up on my credit card. Now disputing the bill with credit card company and am fighting with Choice Hotel Group regarding the attempted conversion/fraudulent charges.
DO NOT USE ANY CHOICE HOTEL. This specific hotel, as I have come to find out, is known for drugs, prostitution and bed bugs/lice. I guess this is what they mean by "pet friendly"...those little bugs adn drugs are their pets.
DO NOT USE CHOICE HOTELS...THEY ARE A RIP OFF
This report was posted on Ripoff Report on 07/14/2012 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Hotels/Kansas-City-Missouri-/Choice-Hotels-Econo-Lodge-rip-off-scams-and-bait-and-switch-Kansas-City-Missouri-912043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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