Chrysler Capital STAY AWAY FROM CHRYSLER CAPITOL! Dallas Texas

Stay away from these people, they are heartless, horrible, greedy, despicable human beings.I don't know how they sleep at night!

I bought a 2015 Fiat 500 from Fiat of Ontario. Chrysler Capital financed the car at 19% interest and charged me a $900 "Bank fee." There were problems with the Fiat that could not be fixed so the dealership who also sells Jeeps told me to bring the car back and they would give me back everything I paid for it and put me in another car. This time Chrysler Capital charged me a $1,200 "Bank fee" and 21.5% interest. When I questioned the interest rate increase CC told me that it is the dealership that "chooses" the rate, when I questioned the dealership they showed me the form from CC that clearly showed the 21.5% percent interest rate, so CC lied to me.

When I bought the Jeep, I was asked by the dealership to purchase an extended warranty contract so they could break even on the deal. So I did, after having been told that after 30 days I could cancel it and get the $2,100 back as a refund, back to me. Well, that wasn't true, I am dealing with the dealership on that as we speak, however, I requested that CC credit my account payments with the $2K, they refused. So, after charging me $2,100 in "Bank fees" and a 21.5% interest rate, they refused to do what I asked them to do.

It is clear to me that they have no interest in keeping me even remotely happy, there is no lever of acceptable customer service in any of this, and they are horrible, heartless, greedy people, and are the poster child for what is wrong with "capitalism" in this country.

There was a day...but no more, and I HATE these people.My advice, stay away!