• Report: #1068991

Complaint Review: cigarettehouse.net

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  • Submitted: Mon, July 22, 2013
  • Updated: Mon, July 22, 2013

  • Reported By: Aaron — San Antonio Texas
Internet USA

cigarettehouse.net Cigarettes Not Delivered Internet

*Consumer Comment: cigarettes

*Consumer Comment: better site

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 I ordered 6 cartons of cigarettes from cigarettehouse.net on 5/15/13. e-mailed 6/11/13 asked cigarettehouse.net why cigarettes had not arrived. No response from previous e-mails. Responded when I asked about buying more cigarettes.

Recieved 3 cartons on cigarettes in June.

6/28/13 I email cigarettehouse.net status of other 3 cartons I had paid for. Was given a USPS tracking #. 

USPS was contacted by me. No record of tracking #.

7/9/13 I emailed cigarettehouse.net They said they would resend.

7/19/13 I email cigarettehouse.net, stated I would post complaints about waiting over 2 months for cigarettes, multiple emails, checking with USPS.

7/22/13 cigarettehouse.net emailed me this morning. They stated cigarettes had been lost in the mail and will refund my money.

I won't hold my breath waiting on my money.

This report was posted on Ripoff Report on 07/22/2013 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/cigarettehousenet/internet/cigarettehousenet-Cigarettes-Not-Delivered-Internet-1068991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Kevin - ()

This is a good site Taxfree-smokes.com

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#2 Consumer Comment

better site

AUTHOR: Jon - ()

You have to be careful of where you buy online. I buy my cigarettes here (((competitor's name redacted))) and they have always delivered for me.

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