ED Magedson – Founder
cinemark palace 203200 airport road, Internet United States of America
Cinemark sells more tickets than they have in seats. We wnt there on time to watch a movie and several people were leaving with popcorn and sodas on their hands very upset because there were no more seats.
What was more frustrating was the fact that when we went to complain, nobody ever apologized.
What they told us was " Sorry but we cannot refund you, since you purchased the tickets online"
They see a family, of four people holding sodas and food, and instead of trying to make it right they tell you "well, TOO BAD."
EVERYONE don't ever fall for that. This place will rip you off. they do not care about their customers because they fill up anyways, so a few less people, no one cares.
This report was posted on Ripoff Report on 09/19/2010 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/cinemark-palace-20/internet/cinemark-palace-20-selling-tickets-with-no-seats-and-not-refunding-Internet-642239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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