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Report: #101742

Complaint Review: CIRCUITMICRO.COM - Nationwide

  • Submitted:
  • Updated:
  • Reported By: VANCEBORO North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • CIRCUITMICRO.COM CALIFORNIA Nationwide U.S.A.

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I am writing about circuitmicro.com I purchased a computer from this company in November 2003. A deposit of 249.00 was drafted from my account. I was told by them that after 3 consecutive payments of 64.99 per payment, then my computer would be shipped to me .I completed my third payment February 2004 and did not hear anything else from them. I have made several attempts to call and someone answers the phone and tell me that they no longer have the same number. I also filed a complaint with the Better Business Bureau and they were unable to locate the busines but they have my complaint on file. This should be illegal and they should be made to reimburse everyone they scammed there money back! This activity makes it hard to purchase items online!

Tonya
VANCEBORO, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/02/2004 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/circuitmicrocom/nationwide/circuitmircocom-ripoff-computer-business-california-internet-101742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
2Employee/Owner

#3 UPDATE Employee

This customer has now been refunded in full since she has contacted us after reading our response on this website.

AUTHOR: Randy - (U.S.A.)

POSTED: Sunday, November 07, 2004

She was able to submit the correct paperwork, and her refund request was processed immediately and sent via UPS.

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#2 REBUTTAL Owner of company

Contact info:

AUTHOR: Randy - (U.S.A.)

POSTED: Friday, September 03, 2004

To Contact Us, just visit our website and click on customer service and use one of the provided forms to expedite your order. The phone number is also located on the main page if you would like to call and speak with a live rep.
Once we hear from you, we can expedite your order.

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#1 REBUTTAL Owner of company

No record ...your order was misplaced or lost during this move

AUTHOR: Randy - (U.S.A.)

POSTED: Saturday, August 28, 2004

Tonya, you may want to contact us [DELETED]
to resolve your issue, we have moved our offices in March of this year to a larger location. It is entirely possible your order was misplaced or lost during this move.

[Place your comments below and be sure to include your FULL contact information so Rip-off Report can contact you.]

We're sorry for this inconvenience, but at this time we can not help you unless you call and tell us who you are and what you purchased, so it can be corrected and promptly shipped out to you.

Please Note: At this time we are short handed in our customer service, so if you get a recording leave a detailed message or email us at [DELETED]usually we respond within 24 to 48 hours.

Please do so at your earliest convenience.

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