- Report: #1150684
Report - Rebuttal - Arbitrate
Complaint Review: citicard
Citicard Visa Ruin my credit over $9 and left me stranded mid vacation THE LAKES Nevada
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This is a warning about Citicard Visa/Master Card. I happen to pay off my Visa card feb let’s just say a few thousand, or so I thought I left $9 still unpaid. One month and a half later I decide to take a vacation so I purchased a few things with this card it all went well until the 23 of the month rolled around apparently the $9 dollars was now $69 with two late fees and a strike on my credit I immediately called and try to fix the problem at which they said they could do nothing so I paid it. Angry but vacation coming the following month I decide to let it go. I left on the 22nd all is well get. I bring only one ID , passport, and one credit card can you guess which one. Once in the foreign country I try using it only to get restricted as suspected bad activity I called and let them know all is fine, but all is not fine as I ran out of cash luckly I had enough to pay for meals, gift ect.., because the Visa would not work I was down to the last day to pay the Hotel. Well because of the $9 dollars they lowered my credit so I could not pay my hotel. I called them and asked why and then help to which their favorite response was sorry. Literally they left me stranded in a foreign country, how is that for customer service lowering your credit in mid-vacation. Thank god I was in a country with family and not somewhere else where I could have been arrested. NEVER will I ever use Citicard and I would heed you guys to change to a better more customer friendly card. I hope this never happens to you, CITICARD is the absolute worst card I have ever had. Please pass this on to everybody to raise awareness.
This report was posted on Ripoff Report on 05/29/2014 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/citicard/nationwide/Citicard-Visa-Ruin-my-credit-over-9-and-left-me-stranded-mid-vacation-THE-LAKES-Nevada-1150684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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