- Report: #1157868
Report - Rebuttal - Arbitrate
Complaint Review: citimorgage
citimorgage refinance Nationwide
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The first time I worked with citi morgage they refused . Ito lower my house payment they kept the payments the same.
I told them if I couldn't get the payments lowered I would have the same problem in a couple months, It was a year later I was struggling to make payments because of lost income citi morgage said to fill out the paperwork and send it to there refinance dept. I did that I waited a month called them, they said they didn't get the paperwork.
I redid the paperwork and sent the papers to there refinance dept. was told not to send any payments they would call me back as soon as the paperwork was done. I was forclosed on in 2012 I lost everything. they refused to work with me and they refused to talk with me
This report was posted on Ripoff Report on 06/27/2014 01:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/citimorgage/nationwide/citimorgage-refinance-Nationwide-1157868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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