• Report: #988549

Complaint Review: citimortgage inc

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, December 29, 2012
  • Updated: Sat, December 29, 2012

  • Reported By: jackie — chillicothe Ohio United States of America
citimortgage inc
po box 6279 sioux falls, South Dakota United States of America

citimortgage inc citigroup Harassment- phone calls- before the payment is even late sioux falls, South Dakota

*Consumer Suggestion: Pay off early

*UPDATE EX-employee responds: Your payment is due on the first............

*General Comment: stop harrasing phone calls from citi mortgage, inc

*Consumer Comment: Here's a real shocker for you....

*Consumer Comment: Simple Question

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I did not choose this company, my mortgage was bought by citimortgage. I have never missed a payment. NEVER. I do admit to being a late payer, which is why i pay the late fee. However, this company starts calling my phone on the 2nd day of the month, they have called my phone over 25 times this month.

I have answered, told them when i will make the payment, and they advised me that they will continue to call until they have received the payment. I have tried to be polite. I am done with that. At what point is it harassment? and not to mention, that they keep trying to get me to do a loan modification, or send me paperwork threatening to forclosure. Really? My 305$ payment is worth all the phone calls and letters?

I wouldnt recommend this company to anyone. I tell them when they call that I hate their company. I just wish someone would limit the number times they can call my phone. I sent a letter asking them to only contact me by mail....that did no good at all. If you have a mortgage with this company prepare for constant calls and threats of forclosure, even if you are only a couple weeks late.

This report was posted on Ripoff Report on 12/29/2012 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/citimortgage-inc/sioux-falls-South-Dakota-57117/citimortgage-inc-citigroup-Harassment-phone-calls-before-the-payment-is-even-late-sioux-988549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on citimortgage inc

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Pay off early

AUTHOR: SteveS. - ()

Pay off the loan early and never go to citigroup, Citibank or any affiliated companies again.  I recieved several calls on the 3rd day of the month from Citigroup one at 8 am, 8:30 am, and 9 am. on a Saturday.  Needless to say this really irked me off.

Respond to this report!
What's this?

#2 UPDATE EX-employee responds

Your payment is due on the first............

AUTHOR: Clomc - ()

Read your paperwork that you signed to get the mortgage.

Your loan can be sold off to another mortgage company, and your payment is due onthe 1st of the month.

Did you read the 40-50 pages that you signed at the closing table that said this things?  Of coarse you didn't, or you wouldn't be complaining.

Here's an idea, make the on the first!
Respond to this report!
What's this?

#3 General Comment

stop harrasing phone calls from citi mortgage, inc

AUTHOR: iriated 808 - ()

I have always paid my mortgage on time for the past 8 years too. I did not choose ciit mortage, inc. Our home loan was sold to them.

I lost my job 3 years ago, then my spouse went on unemployment due to no work as a welder.
We were late in our payments, but I never went without paying it.

Since then when its 12th of the month, every day I get harrasing phone calls from them, even though I say that I am going to pay but late. I have spoken to them nicely and now I just don't.

In Aug. 2012, we contacted the office of preservation for modification, reduce payments, or one of citi mortgage, inc programs that we qualified for. In Feb. 2013 after turning in all paper work, they said we do not quailfy.

 What a waste of my time and effort trying to send things to underwriter. So my mortgage is late for this month and I am at my wits end. Yes they send threat letters of foreclosure too.

Respond to this report!
What's this?

#4 Consumer Comment

Here's a real shocker for you....

AUTHOR: Ken - (USA)

"If you have a mortgage with this company prepare for constant calls and threats of forclosure, even if you are only a couple weeks late."

The news is, you're gambling with foreclosure by being ONLY a couple weeks late....a DAY late IS a late payment.

Here's the solution to ALL the problems you're having...make the payment in full, on time, every month.

The "harrasment" will stop, the loan mod requests will cease, the foreclosure threats will go away and

the 25 calls/month will end.

"I tell them when they call that I hate their company."

I'd give odds they don't care much for you either. What do you think another company would do differently?

No thanks is necessary, glad to help out.

Respond to this report!
What's this?

#5 Consumer Comment

Simple Question

AUTHOR: Jim - (USA)

If you have such a stellar payment record with them, why would they be recommending a loan modification and threatening foreclosure?????
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory