Citizens Bank has committed theft, larceny and fraud to my account by deliberately taking out $6.99 a day service charge from my disability. I guess my disability will go to the CEO of Citizens Bank and not to a handicapped person who needs it more.
I get paid disability once a month and it is not enough to live on, let alone raise my sons with. I get direct deposit once a month by social security. I can understand that if a charge goes through that is insufficient I will be charged a $37.00 insufficient fund fee but they also charge a $6.99 fee EVERDAY that your checking account is negative. This is fraudulent
and double charging for one insufficient fund fee and when you only get one social security deposit it is devastating since the bank will take most of your direct deposit even for one small negative charge. In other words, my children and I cannot survive when this bank keeps doing this. I was never told they would charge a $6.99 a day service charge or I would not go there. That is charging a $37.00 dollar insufficient fund fee and another fee on top of that for $140.00 for that same fee. Instead of the social security going to me and my children, it is going to the CEO of the bank. This is a fraudulent and deceptive practice stealing from the disabled. I'm sure many of the disabled just accept this bank raping their accounts but I hope you do something to stop this illegal practice. I want all my money returned to me from this bank.
*Just a note. I called for the rebate fee from hurricane Sandy and they said on 11/08/12 it would be refunded, after trying to talk me into taking a loan from them. Called today at 11/09/2012 and they said they decided not to refund it. They are liars and scammers! Do NOT do business with them!