- Report: #1052437
Report - Rebuttal - Arbitrate
Complaint Review: City Mattress
City Mattress3451 NW Treasure Coast Dr Jensen Beach, Florida USA
City Mattress Sold me a premium priced mattress and adjustable base for 1,000 more than a competitor Jensen Beach Florida
*UPDATE Employee: Simply-Not True
*Consumer Comment: Now you know
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I recently purchased a King Serta memory foam bed with an adjustable frame from City Mattress. The bed itself is great, but a couple days ago I learned that the bed was sold to me close to 2,500 over the suggested retail price. I was informed by a sales rep at City Mattress that all of the memory foam beds have prices set by the manufaturer and any discounts are given by the store itself, but a friend of mine recently bought an identical set to mine from a competitor here in Jensen Beach, but paid 2,500 less. When I called and asked my salesman about it, he said there are big sales going on right now for memorial day weekend. I replied that I understand that, but a 2,500 difference seems very extreme to me so I did a little further investigating.
The maufacturers suggested price on my set with the adjustable base was 5399.00. I was sold the set for 7899.00!! I understand that there are memorial day sales going on and that mattress gets marked down, but a 2,500 difference does not seem right. I also tried to take City Mattress up on the so called price match they offer, but I was told again by my salesman that price matches are not valid for am item on sale.
The whole transaction just left a very bad taste in my mouth from what I truly thought was a reputable company. I will never do business with City Mattress again!
This report was posted on Ripoff Report on 05/20/2013 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/City-Mattress/Jensen-Beach-Florida-34957/City-Mattress-Sold-me-a-premium-priced-mattress-and-adjustable-base-for-1000-more-than-1052437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.