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  • Report: #763450

Complaint Review: Citywide Heat and Air

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  • Submitted: Wed, August 10, 2011
  • Updated: Tue, January 22, 2013

  • Reported By: clarksvillemale — Clarksville Tennessee United States of America
Citywide Heat and Air
2487 Armstong Valley Rd Murfreesboro, Tennessee United States of America

Citywide Heat and Air ,.yourcomfortisourbusiness.com The joker showed up in cowboy boots on apeared to be headed for line dancing and refused to repair my HVAC which was under American Home Shield Warranty. Murfreesboro, Tennessee

*General Comment: Cowboy Gear

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I filed a claim with American Home Shield and they sent out Citywide Heat and Air. The guy Finally shows up and has total cowboy gear own complete with hat no tools in a black s10 pickup.  He left it running the entire time he was here.  He said my return was not installed with my thermastate as it should have been.  I said will I have coverage for improper instalation.  He said I did't and after I proved to him I did.  He said well I'm not going to crawl under that house and move it.  He then rips off a sheet of paper he filled out while in his truck and gave it to me and left.  I was on phone with American Home Shield reporting him as he was there and was assured they would do something.  This has been two weeks I'm on the phone with them now and I'm getting the run around.   I do not reccomend AHS or CITYWIDE Heat and Air


This report was posted on Ripoff Report on 08/10/2011 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citywide-Heat-and-Air/Murfreesboro-Tennessee-37128/Citywide-Heat-and-Air-yourcomfortisourbusinesscom-The-joker-showed-up-in-cowboy-boots-o-763450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Cowboy Gear

AUTHOR: Thermostat1 - (United States of America)

So what if the technician showed up wearing cowboy gear? Would you rather he presented himself wearing baggy pants hanging at his hips, rubber sandals with anklets and a XXL T-Shirt? Sheesh! By the way, home warranties are some of the leading rip-offs in recent times. You pay big time maintaining your coverage yet when you need to make a claim you're left high and dry. Cowboy Up! 
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