• Report: #1075269

Complaint Review: Civic Van.Lines

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  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: jean — irvine California
Civic Van.Lines
7315 greeen bush north hollywood, California USA

Civic Van.Lines DO NOT USE this company rude customer service even the top people. Doubled the quote and and damaged stuff and lost items, Hang up on you on the phone and plays games over the phone. Does not follow through on there promises. north hollywood California

*UPDATE Employee: We Don't Know This Person!

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 DO NOT USE this company rude customer service even the top people.
They lie and are disrespectful to their customers.  The foreman said just to sign papers without him filling them out first.
LOOK elsewhere!

Did not follow through on what they promised.

Play on the phone with us.  Did not offer customer services.

Doubled their fee, said we lied.


This report was posted on Ripoff Report on 08/12/2013 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Civic-VanLines/north-hollywood-California-91605/Civic-VanLines-DO-NOT-USE-this-company-rude-customer-service-even-the-top-people-Double-1075269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We Don't Know This Person!

AUTHOR: civic van lines - ()

Attention to all readers! 

We, Civic Van Line,  don't recognized this customer; this review was probably written by one of our competitors.

Recently, Civic Van Lines are a victim of several false bad reviews, in attempt to taint Civic's great reputation. These efforts are apparently made by one of our competitors.

Although, we would be gladly if "Jean from Irvine" will provide any kind of proof that we gave her any kind of service. 

We have a friendly and helpful customer service and a super-proficient moving crew that always gets good compliments. We would be glad to referral them to whom will be ask for. 

Esther, 

Customer Service

Civic Van Line

Support@civicvanlines.com
(800) 769-9337

 

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