• Report: #1127420

Complaint Review: Clearance.co

  • Submitted: Fri, February 28, 2014
  • Updated: Fri, February 28, 2014

  • Reported By: Preciosa75 — Allen Texas
Clearance.co
9190 W Olympic Blvd # 200, Beverly Hills, California USA

Clearance.co ripped off! Beverly Hills California

*UPDATE Employee: Lets us help you with your order if you did not receive it

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On february 4th I placed an order  to clearance.co in the amount of $103.00. i ordered an mp3 player and a google android 4.2.7 with matching keyboard case.

 As off today i have not received any merchandise but they collected the money the very next day of my purchase. i have sent several emails asking when can I expect my merchandise but every time that i contact them i receive a different delivery date. i asked to cancel my order and they told me they can not cancel my order due to their policy because their prices are to low.

 I feel frustrated because i tried to called the number they gave me but no answer. it seems like they just get the money from their customers but no merchandise is ever sent to them. 

 i just want to warn all people to do not make any kind of business with this company or you will lose your money. i am going to try to contact my bank and see if they can do something about it since i paid with a credit card. Thank you very much for giving me the opportunity to file this report.

 

Rosalinda Astorga

(((REDACTED)))


This report was posted on Ripoff Report on 02/28/2014 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clearanceco/Beverly-Hills-California-90212/Clearanceco-ripped-off-Beverly-Hills-California-1127420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Lets us help you with your order if you did not receive it

AUTHOR: Clearance.co - ()

Dear Valued Customer.

We are very sorry to hear that you were having issues receiving your order.  We have a large volume of orders and a very low percentage of those have problems.  If an issue ever does arise, we do everything in our power to resolve them.  With that said, you clearly had a negative experience.  We want your business and we want to make sure this item was shipped to you.  Please reach out to us at support@clearance.co, or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter.  Again, we are very sorry and we are here to resolve this.

Our Apologies,

Clearance.co

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