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Report: #1127420

Complaint Review: Clearance.co - Beverly Hills California

  • Submitted:
  • Updated:
  • Reported By: Preciosa75 — Allen Texas
  • Author Not Confirmed What's this?
  • Why?
  • Clearance.co 9190 W Olympic Blvd # 200, Beverly Hills, California USA

Clearance.co ripped off! Beverly Hills California

*UPDATE Employee: Lets us help you with your order if you did not receive it

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On february 4th I placed an order  to clearance.co in the amount of $103.00. i ordered an mp3 player and a google android 4.2.7 with matching keyboard case.

 As off today i have not received any merchandise but they collected the money the very next day of my purchase. i have sent several emails asking when can I expect my merchandise but every time that i contact them i receive a different delivery date. i asked to cancel my order and they told me they can not cancel my order due to their policy because their prices are to low.

 I feel frustrated because i tried to called the number they gave me but no answer. it seems like they just get the money from their customers but no merchandise is ever sent to them. 

 i just want to warn all people to do not make any kind of business with this company or you will lose your money. i am going to try to contact my bank and see if they can do something about it since i paid with a credit card. Thank you very much for giving me the opportunity to file this report.

 

Rosalinda Astorga

(((REDACTED)))

This report was posted on Ripoff Report on 02/28/2014 04:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clearanceco/beverly-hills-california-90212/clearanceco-ripped-off-beverly-hills-california-1127420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Lets us help you with your order if you did not receive it

AUTHOR: Clearance.co - ()

POSTED: Monday, June 09, 2014

Dear Valued Customer.

We are very sorry to hear that you were having issues receiving your order.  We have a large volume of orders and a very low percentage of those have problems.  If an issue ever does arise, we do everything in our power to resolve them.  With that said, you clearly had a negative experience.  We want your business and we want to make sure this item was shipped to you.  Please reach out to us at support@clearance.co, or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter.  Again, we are very sorry and we are here to resolve this.

Our Apologies,

Clearance.co

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