- Report: #805973
Report - Rebuttal - Arbitrate
Complaint Review: clear.com
clear.comInternet, Utah United States of America
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I spent $99 dollars, plus tax, to order the modem, then an additional $50 for the first 30 days if internet service.
It took 4 days to receive the modem in the mail, four days that came off my 30 days if paid service.
Once I got the modem and started using the internet, i found the speeds to be un bearable at best. My average day to day speed was 0.34 mgb a second.
When I ordered they stated that because of their large bandwidth and the great coverage in my area that my speeds would be 3-6 mgb a second with bursts of up to ten, and that it would never drop below 3 mgb a second, guaranteed. This is also stated on their website.
At all times my unit had full signal and all bars lit, so I called ti find out the problem.
The tech I spoke with on the phone stated that they limited the speed between all users in my area. I asked why it was below the advertised 3 mgb a second, and he continued to explain that they had falsely advertised and could support their advertised 3 mgb a second speed.
This internet is overpriced and falsely advertised!
Their speeds are not as advertised and they are ripping people off, don't fall victim to clear.com and their wimax wireless internet scam!
I am reporting this company to the FTC for false advertising, if you have had issues with this company as well please report the com[any to the FTC also so we can stop these scam artists from taking advantage of others.
This report was posted on Ripoff Report on 12/06/2011 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/clearcom/Internet-Utah-/clearcom-clearcom-clear-internet-clear-wireless-clear-wimax-clear-wimax-internet-cle-805973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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