• Report: #1104228

Complaint Review: Clearette Electronic Company | Ripoff Report Verified™ …businesses you can trust. 100% satisfaction guarantee. Clearette Electronic Cigarettes giving customers more freedom, offering a large array of products to tailor to customer’s needs. ECigarettesMarketplace.com Gives Clearette E-Cigarettes "Best Tasting Menthol E-Cigarette" Award of the Year.

  • Submitted: Wed, December 04, 2013
  • Updated: Thu, March 27, 2014

  • Reported By: Distribution king — 1112 New York
clearette electronic cigarette company
3500 sunrise highway Great river , New York USA

Clearette Electronic Cigarette Company REVIEW: Clearette 100% Satisfaction Guaranteed. Clearette Electronic Cigarette Company provides e-cig users with top-rated electronic cigarette products for the most enjoyable experience on the market.
*UPDATE: Clearette Electronic Cigarette Company pledges their commitment to Ripoff Report's Corporate Advocacy, Business Remediation and Customer Satisfaction Program - A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Clearette Electronic Cigarette Company recognized by Ripoff Report Verified™ ..as a safe business service.

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Ripoff Report Verified™ REVIEW:

Editor’s UPDATE: Positive rating and recognition has been given to Clearette Electronic Cigarette Company for its commitment to excellence in customer service.

Ripoff Report’s discussions with Clearette have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Clearette sees customer concerns as an opportunity to learn and become more efficient as a company in providing the best electronic cigarette products available on the market.
Clearette Cigarette Company is Ripoff Report Verified
Ripoff Report Verified™ . [continued below]....
...... part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


"Our number one priority at Clearette is giving consumers the best selection, taste, battery life, and the utmost satisfaction with their e-cig experience". As a successful businessman, Mr. Lombardo says "it's critical to listen to customers- their likes, dislikes, what they want or may not want in a product”. ~ Clearette’s principal, Mr. Leonardo Lombardo

By always putting customers first, Mr. Lombardo and the staff at Clearette will remain at the top of the electronic cigarette industry for many years to come.

"We expect our commitment to our consumers to dramatically increase our revenue as we evolve from a small to mid-size business and break the 100 million dollar mark over the next 2 years. Satisfied customers will help position Clearette as the marketplace leader with a line-up of superior products. ~ Edward Reilly, COO at Clearette

Clearette employees scored a perfect 100 on a recent work-place satisfaction survey conducted by management, proving the level of passion each person in the company has for their work.

"I have seen Mr. Lombardo spend 12 hour days in the office working on designs and point of sale material for new product launches. He is involved in every aspect of the company and treats everybody that works here like family. Whether you're a customer, employee, vendor, or distributor, Mr. Lombardo goes above and beyond to keep everyone happy.” ~ Joseph Arzola, Product Specialist at Clearette

"Clearette provides a very positive environment to work in. Opinions, suggestions and improvements are encouraged throughout every member of our team. Everyone at Clearette is consistently contributing their best efforts to providing growth across the board”. ~ Ed Reilly, COO at Clearette.

Clearette is a trademarked Electronic Cigarette. Thier mission is to provide a valuable product to our customers and retailers alike and to give the world an alternative to smoking tobacco products, using a cleaner method through new technology for nicotine delivery. “We have learned that the primary key to our success is our product’s benefit to customers and retailers alike.”

Ripoff Report was pleased to learn that Clearette’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.

Why Clearette Electronic Cigarettes?

1. Clearette Electronic Cigarettes

  • Enjoy the sensation of smoking without the smoke, odor and carcinogens
  • Multiple levels of nicotine for moderate to heavy smokers
  • Smoke in many places where traditional cigarettes aren’t allowed!
2. Easy-to-Use Rechargables

  • Savor the rich flavors of Clearette’s E-Cigarettes in your very own personal, rechargeable model
  • Clearette’s rechargeable e-cigs are ultra-convenient and includes 1 Battery, 2 flavor cartridges and a portable USB charger
  • Each rechargeable Clearette is fashioned to look sleek and stylish, and best of all is designed to feel like a real cigarette
3. The Clearette E-Hookah

    Use your E-Hookah anywhere without the harmful smoke, tar and ash
  • With Clearette’s long-lasting batteries, each elegantly designed E-Hookah lasts up to 800 puffs
  • 5 Intense, rich flavors made with premium ingredients
4. E-Cigs Vs. Traditional Cigarettes

  • No Ash, No Smell, No second hand smoke
  • No smoke, only vapor
  • Smoke in many places where traditional cigarettes aren’t allowed!
  • Over 50% less expensive than buying cigarettes
  • More socially acceptable than cigarettes
5. Disposable E-Cigarettes

  • Now you can take Clearette on the go with our easy-to-use, disposable electronic cigarette
  • Our disposable e-cigs are ready to be enjoyed upon opening
  • As with our other products, our disposable e-cigs come in a variety of strengths and flavors
6. Customer Satisfaction

  • We take satisfaction in giving our customers more freedom, which is why we offer a large array of products to tailor our customer’s wants and needs
  • 100% satisfaction guarantee


Clearette recognizes that postings on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, these posts can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review, Clearette has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our investigation, which included discussions with Mr. Lombardo and his staff, Ripoff Report is convinced that Clearette is committed to quality products resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.


clearette electronic cigarette company Lou Lombardi Scam artist bait and switch tactics lyers Great river New York

I. Have been in distribution all my life and I answere an ad for craigslist about a vending route about two weeks ago.I got a call from a Lou Lombardi , sounded like he was from new Jersey which is fine but here's were it gets funky ! This guy proceded to tell me about his career before I even got a chance to speak. He tells me that he is a millionare(but he was telemarketing )and the  one that started Snapple distribution on the east coast which is complete bullshit because I personally know the wholesaler that started the routes. But it was so comical I kept letting him speak .. Then he tells me about this electronic cigarette company that I should invest in called clearette. I then asked him about the vending route and he made up a story about me never applying for it which to me sounds like its a bait and switch. I researched this electronic cigarette deal as he sent me a lot of links that didnt even mention clearette as being a major player in the market. He said it would be 20,000 for a territory that doesn't even exist. The guy was very disrespectful when I asked him legit questions , got all pissy with me and hung up the phone after we spoke a few times. I just can't believe that company lets this Lou guy represent them the way he speaks to customers.i think it's a complete fraud so investors beware of this clearette company and this Lombardi guy electronic cigarettes is a saturated market don't believe the hype and blow your money

This report was posted on Ripoff Report on 12/04/2013 08:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/clearette-electronic-cigarette-company/Great-river-New-York/clearette-electronic-cigarette-company-Lou-Lombardi-Scam-artist-bait-and-switch-tactics-1104228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Yes They Lie

AUTHOR: ripped off - ()

We had issues with them as a dealer.

They have a limited time to make us whole so we are not stating issues yet.

If you have had problems let us know.

We are told we are alone.

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