- Report: #1120620
Report - Rebuttal - Arbitrate
Complaint Review: Clearwater Chemical Company Inc
Clearwater Chemical Company Inc205 E Arrow Highway P.O. Box 308 San Dimas, California USA
Clearwater Chemical Company Inc Deceptive billing practices, Bullying, Name calling San Dimas California
*UPDATE Employee: Response to Complaint
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Deceptive billing practices, awful quality!
I hired Clearwater Chemical for pool cleaning services. After thier first service I quickly learned that they were not providing a service I (or I think anyone) would want. They only put chemicals in the pool, they do not clean anything. The pool was a brown and filthy. Service was immediately stopped.
Clearwater demanded to be paid for a month of service even though they provided service once. I spoke to the office manager, who yelled at me, called my wife names, hung up on me, and sent me to collections. I will be fghting these bullying tactics in small claims court. In the mean time, I want to make other unexpecting people a heads up.
I was more than willing to pay the prorated fee (18.75) for one visit compared to the $65 they demanded. However, they demanded the full month. I have only seen one service and it stunk.
This report was posted on Ripoff Report on 02/03/2014 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clearwater-Chemical-Company-Inc/San-Dimas-California-91773-0308/Clearwater-Chemical-Company-Inc-Deceptive-billing-practices-Bullying-Name-calling-San-D-1120620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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