- Report: #1093934
Report - Rebuttal - Arbitrate
Complaint Review: Cleveland Unlimited Inc Revol Wireless
Cleveland Unlimited Inc Revol Wireless7135 e pleasent valley independence, Ohio USA
Cleveland Unlimited Inc Revol Wireless fraud scam,selling refurbished phones as new independence Ohio
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It has taken me 2 days and over 7 hours to post this report that is how unacceptable the cell phone Asa Daniels stuck me with when he lied stating the ATE N850 was defective just to get the new cell back. Revol wireless chapel hill location is selling refurbished cell phones as new. Revol. Replaces newly purchased,new cell phones with refurbished cells telling customers they are getting a new cell. Cleveland Unlimited Inc DBA Revol Wireless. Tim Yager is president. And Bill Jarvis, clevelandunlimited.com is how they have their emails set up to hide from the public.
Asa Daniels,manager @ Chapel Hill n his team Dominique, n Ryan bold face lies to customers. They refuse to give u the box when u purchase a New cell. In addition,refuse to give u the sd card and charger that comes with a new cell. Asa n his team tell customers that the additional memory on cell is external. Then put your old sd card in the new cell. Then refused to give u charger instructions and box claiming Revol did away with boxes and instructions are on line.
Even after questioning about the verbiage on receipt stating u need the box and accessories to return cell in the 10 day guarantee. They claim Revol did away with boxes and receipt is not up to date. Tim Yager nor Bill Jarvis respond to email complaints. Riki a claimed to be manager,thathas the poorest grammar and annunciation of words openly admits that Revol Wireless replaces newly purchased, new cell phones with refurbished cell phones without disclosure to customers,as a matter of company policy. Thereby intentionally deceives, and commits fraud. When you attempt to return the fraudulent cell phone within the 10 day guarantee Asa and his team refused to honor the guarantee.
That is when a customer finds out they been,lied to,deceived due to the fact they have no box or accessories to turn in with defective cell when ask by the same people who had told them Revol did away with giving out boxes. This way the customer is forced to buy another cell phone. The only thing corporate did was to force Asa to display refurbished signs on applicable. Cell phones. All the deceived customers that have been victims of this fraud need to come together in a class action suit. I am disabled woman without cell service that I continue to pay because of this fraud.
This report was posted on Ripoff Report on 10/22/2013 11:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cleveland-Unlimited-Inc-Revol-Wireless/independence-Ohio-44131/Cleveland-Unlimited-Inc-Revol-Wireless-fraud-scamselling-refurbished-phones-as-new-indep-1093934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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