• Report: #1097843

Complaint Review: Clickingz IT Solutions, LLC

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  • Submitted: Fri, November 08, 2013
  • Updated: Fri, November 08, 2013

  • Reported By: LetsGoNorth — Thurso
Clickingz IT Solutions, LLC
14350 60th St North Suite 13389 Clearwater, Florida USA

Clickingz IT Solutions, LLC Fahad Hassen and Mark Andrews conspired to make the project late. They kept coming back to me 4 and 5 times for information already provided. They kept asking me where the North Highland Way was when I had already provided the information. Fahad Hassed in particular was very rude and aggressive and could not accept that I had the technical ability to understand what he was talking about. Clearwater Florida

*Author of original report: More abuse

*Author of original report: More on Facebook

*Author of original report: Email received 5th July 2014

*REBUTTAL Owner of company: Delivered On Time, I NEVER charge upfront

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Fahad Hassen and Mark Andrews conspired to delay the project to such an extent that it is now unusable.  We do not have the promised theme.  They did not respond to emails unless I pressed them, Fahad in particular was rude and aggressive, I had to repeat myself several times before any action was taken.  I have paid almost 900 dollars for an unusable web site.

They demanded that I come to Skype at 5am GMT, they could not follow simple instructions.  They could not and still refuse to provide the agreed functionality.  Fahad in particular refused to acknowledge that I had any technical knowledge at all despite me having a BSC Hons in Computing (which I explained) and my partner being an engineer.  While there were problems with FTP, this did not need resolution until the development work was done, and this they refused to do.

I would not recommend that anyone has any dealings with this company.  They start out helpful and knowledgeable but as the project progresses, they cannot deliver without severe pressure. I am in Scotland, so no state can be provided.

 


This report was posted on Ripoff Report on 11/08/2013 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clickingz-IT-Solutions-LLC/Clearwater-Florida-33760/Clickingz-IT-Solutions-LLC-Fahad-Hassen-and-Mark-Andrews-conspired-to-make-the-project-l-1097843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

More abuse

AUTHOR: LetsGoNorth - ()

Email from Fahad Hassan "Lol, rip off report is the WORLD for you based on your mental illness. I'll get posts everywhere clarifying your mental issues and will do a lot of other things I don't reveal here.

 
You decided to fight with me, ok I'm up to it."

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#2 Author of original report

More on Facebook

AUTHOR: LetsGoNorth - ()

You can see more about this so called web development company at facebook.com/madebystable/posts/460367150697004. It has been months since we have heard from Fahad Hassan / Mark Andrews, and are now subject to abuse by email.

 

"There are 2 posts of yours, and you are warned."


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#3 Author of original report

Email received 5th July 2014

AUTHOR: LetsGoNorth - ()

Dear Tina,
 
This is a formal request to takedown the posts on facebook.com/madebystable/posts/460367150697004 AND all defamation posts done against Clickingz IT Solutions on facebook. Failing to do so will mean using YOUR DETAILS to spam campaigns, and many other actions you will have a headache to deal with.
 
I never go unethical, but taking this route because we have delivered the project with still $350 pending, which you need to pay us.
 
If we do not receive the payment ASAP, we will suspend your website.
 

 

Regards,

Fahad Hassen
Senior Web Application Developer

Clickingz IT Solutions, LLC
14350 60th St North
Suite: 13389
Clearwater  FL. 33760
+1 (727) 4741044
Skype: clickingz
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#4 REBUTTAL Owner of company

Delivered On Time, I NEVER charge upfront

AUTHOR: Clickingz IT Solutions - ()

Dear Readers,

Let me first address this specific issue with the project. A project was submitted to us and the project manager for this project, Mark, had agreed that the project will be delivered within 30 days, which I, as the owner, did approve.

A funny thing here was, the client's FTP was not working, despite her strong whining that it does work, which went on for a week. Since we do not put off development, we did development on the company server and finished the project within 30 days as agreed, and presented to the client.

So the project was complete on time, and client asked for further feature requests and modifications, and all completed within another month, and I can only transfer the contents WHEN the client's hosting account does work. I offered her an alternative option of hosting free with us for 3 months, which she refused.

As any programmer would know, the project timeframe initially agreed to, would be to complete the project as a shown demo and for agreed upon specifications. Once the feedback is received, it does take a little while to get the things finished.

All in all, project is now completed WITH the suggested changes, which is still not even 2 months! And as for wht I charged, is a very reasonable price.

I cannot disclose further details unless the client agrees to, but I am sure she will feel very satisified with the work done within just 2 months.

I thank the client here, and she is always very welcome to write back to me / call us anytime.

Fahad Hassen
Clickingz IT Solutions
727 474 1044
fahad@clickingz.com

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