- Report: #1075059
Report - Rebuttal - Arbitrate
Complaint Review: Club Sunset cancun
Club Sunset cancunKukulcn Boulevard KM 10, Lot 13=B Hotel Zone Cancu cancun, Mexico
Club Sunset cancun puravida lifestyle Promised one thing given another cancun Mexcio
*Author of original report: settlement
*UPDATE Employee ..inside information: Apology and Clarification
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The Club Sunset in Cancun offered us a 100 weeks at $399 or less at 4 or 5 star locations as we ddi not want to come back to Cancun. We were shown a website with the hotels we wanted to stay at. When we got home it was a different website and the hotel we were promised was not there. We offered crappy 3 star locations that we do not want. We immediately ask for a refund and were told despite what we may have been promised on paper all we were buying were 10 stays in cancun at their place. We stated clearly we did not want to come back or stay there. We wanted the Princeton Westin Kauai specifically which they showed us on their site as always having availability. Please help us out to get a refund.
This report was posted on Ripoff Report on 08/12/2013 10:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Club-Sunset-cancun/cancun-/Club-Sunset-cancun-puravida-lifestyle-Promised-one-thing-given-another-cancun-Mexcio-1075059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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