- Report: #628106
Report - Rebuttal - Arbitrate
Complaint Review: clubwpt.com
clubwpt.com ClubWPT Subscription Billing Scam - Owes Hundreds of Poeple Thousands, Internet
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ClubWpt is poker site that charges $20 a month membership to play their cash tournaments , I signed up with them back in January for a free two week trial which I then cancelled through support the same day as their software froze on me in the middle of an all in hand on my pair of aces - i could still see the flop fold out which i did win but because the software sat me out it eliminated me from the tourney so that really pee"d me off so I cancelled the free trial quickly.
I then looked around for other membership sites and found Club Bluff so after joining them for a while I thought I'd go back and have another look at Wpt , so I was able to log back in under the username I had created during my free trial and there on my account I could see I was still a paying member with current billing dates so I contacted costumer support and they explained to me that Clubb Bluff and Wpt were connected platforms and by being a paid member of Club Bluff my membership included them but I was reasured I not being billed twice for it.
So come April/May I decided to cancel with Club Bluff which I did sucessfully with a conformation email and thought no more of it till the other day I recieved an email from WPT about their big tourney they were having so I logged back on planning to rejoin for this tourney to find I had been billed for the last 3 months so I contacted support to tell then I had cancelled with Club Bluff 3 months ago and had assumed this would have cancelled me with them too.Support then told me they had no record of me cancelling with WPT so it was to bad so sad as scum sites are, I was obviously not going to be compensated and I would been happy with 3 months free membership so I made sure that this time they did cancel me. Not a one for been cluey on the spot but it did hit me that night that no wonder they had no record of me cancelling my membership because I never paid my membership through them in the first place I was paying through Club Bluff not them so they did not have my permission to bill me only Club Bluff did and as I mentioned earlier I had contacted support back in January to have my trial membership cancelled which they did at the time but they didn;t have that on record so what the hell would they know. I am sure that if this has happened to me then this is happening to possibly hundreds of other players too and luckily for me I;m only out of pocket $60-$80 but the what upsets me the most is that had they not sent me that email about the tourney and I had not logged back in I would have been billed for the rest of life with out knowing it and lost thousands so I swear to god that site has not heard the last of me I am going to make it so no one can google that site with out seeing WPT SCAM NEXT TO IT! As it happens Club Bluff is no longer around but there is another connected site called PlayuWin or something like that so the same thing can happen with their members if they use both platforms.
This report was posted on Ripoff Report on 07/31/2010 07:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/clubwptcom/internet/clubwptcom-ClubWPT-Subscription-Billing-Scam-Owes-Hundreds-of-Poeple-Thousands-Inter-628106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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