• Report: #1102602

Complaint Review: COANETWORKS

  • Submitted: Wed, November 27, 2013
  • Updated: Wed, November 27, 2013

  • Reported By: collins — Bronx New York
COANETWORKS
New Jersey Internet, New Jersey USA

COANETWORKS ITELECENTER, COA Network, Inc. SCAM COMPANY. BE AWARE. COANETWORK IS A COMPLETE SCAM COMPANY. RIPOFF. YOU WILL LOST YOUR MONEY IF YOU SIGN UP WITH THEM Internet New Jersey

*UPDATE Employee: COA Network Customer Fraud:

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Ceonetwork is a complete scam. they will make you sign up for a trial usage of 14 days with a creditcard guarantee and later they will close down your account sighting a fraud alert with your card and they billed after that. They also give you 14 days trial and tell you they are not going to be billed and that you can cancel anytime but once they get your creditcard details, they will billed you nd take away your money.

They just ripped me off of $84 and when you call their customer service, the senior customer service representative is so rude. He actually doesnt care of the fact that you are a customer, he will talk trash to you so that you will stop calling them. save your money and don't get ripoff like me


This report was posted on Ripoff Report on 11/27/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/COANETWORKS/Internet-New-Jersey-08854/COANETWORKS-ITELECENTER-COA-Network-Inc-SCAM-COMPANY-BE-AWARE-COANETWORK-IS-A-COMPLE-1102602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

COA Network Customer Fraud:

AUTHOR: COA Network - ()

COA Network does offer a free 14 day trial, IF the trial is not cancelled during that period we will charge the credit card on file and the account does continue as an active account until cancelled by the customer. On a rare occasion someone will sign-up using a fraudulent stolen credit card or bad information, we do our best to filter this fraud. If there is an account that is suspect we will lock it until we can have it verified. If this happens and we cannot verify the account to be legitimate, usually with a photo-copy of a valid ID with the matching credit card on file then we will cancel the account and re-fund the charge to the credit card account holder. Again, this is a RARE circumstance and if you are a legitimate customer it is not hard to verify that and the money is refunded to the credit card on file if we cannot verify it so there is no way a real customer would be out any money.

 

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