• Report: #810851

Complaint Review: Coast Dental in California

  • Submitted: Sat, December 17, 2011
  • Updated: Sat, December 17, 2011

  • Reported By: Cat — Folsom California United States of America
Coast Dental in California
Budwell St Folsom, California United States of America

Coast Dental in California Coast Dentals take over of Smile Care Coast Dental coming to California - Even lieing to prospective employees to fill their jobs Folsom, California

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I was recently recruted by Coast Dental by the east coast coporate office. They found my resume online for the city they needed a office manager position filled in California.  The offer was for a management position with full benifits.. medical, Dental, 401 K, Vision,,, everything you could want.  Of course I was intereseted, I looked up Coast Dental and found dout they had baought out a comapny named Smile Care in the western US.  Red flag #1.  When I went for my intrview the very next day, I spoke with their current office manager and asked her to tell me about "Coast Dental " because if they were anything like Smile Care, I was not interested,  So rather than waste anyones time, let me know the truth.  the answer I got was... I understand your concern, because Smile care was horrible to their patients,There was alot of insurance fraud, overselling patients dental care, and not to mention the shotty dental care they provided.  I agreed with her.  She then went on to tell me that Coast Dental was in no way shape or form like Smile Care. They were all about patient health and care. I continued the interview and was offered the job a couple of weeks later.   I began immediate training, and within 3 days, I knew, this was Smile Care all over again.  They take patients with Medicar, Dentacal, and HMOs, knowing they have to upsell these patients to get any money from their dental plans.  If you needed a regular cleaning, you would have to wait months for your appointment, but ff you needed root plaining, they had an appointment for you that same day.  WHY?  Because a regular cleaning makes them no profit... they will only get $5 for that appt, but if it is root plaining... they stand to make over $100.  they will allow their hygenists to sit for hours with no patients because she works on commision,  rather than pay her to do your free cleaning.   This is not patient care.. it all about profit.  I refuse to take money, benefits, or anything else for swendeling people out of honest dental care.  Do not use Coast Dental for your dental needs, or any other dental corporation for that matter.  Find a good private practice.  If you have an HMO dental plan, try to change it to a PPO plan. You will get better care for your dollar. If you cannot... then seek out a Dental school for your cleanings.  They are students who are learning, but they are bound to do a better job for you than these corperations will do for you.  It is a shame that people will lie to make a dollar,,, but they will.  For me.. Im not playing this game.. I got out and quick!

This report was posted on Ripoff Report on 12/17/2011 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coast-Dental-in-California/Folsom-California-/Coast-Dental-in-California-Coast-Dentals-take-over-of-Smile-Care-Coast-Dental-coming-to-Ca-810851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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