• Report: #998349

Complaint Review: coast dental

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  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 17, 2013

  • Reported By: Ted — Lithia Florida United States of America
coast dental
2605 West Swann Avenue Suite 200 Tampa, Florida United States of America

coast dental Will take advantage of anyone they can. Tampa, Florida

*UPDATE Employee: Coast Dental's Treatment Plans

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Heed everyone else's warning. I've gone to them
a few times and had a decent experience except for them rescheduling my
appointments at the last minute a few times. They always try to up-sell
their services but I always declined so it wasn't an issue.

My wife went to them on my recommendation and I forgot to tell her to
decline all the other services they offer and she left with a $733.99
cleaning. She was sold everything including the rustproofing. By the
she's never had a cavity...

She wasn't told what the costs would be upfront and they explain the
services as though they are mandatory.

I called the office and asked them (as a long time patient) and asked if
they would be willing to wave some of the fees and they stated they
would rather lose my family's business than do what was right.

This same thing happened to a coworker in my office where he was charged
around a thousand dollars in extra services for one appointment.

They would rather gouge you once then retain you as a long term
customer. They are a corporation.

Support a local dentist and small business and don't use them. Please.

This report was posted on Ripoff Report on 01/17/2013 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/coast-dental/Tampa-Florida-/coast-dental-Will-take-advantage-of-anyone-they-can-Tampa-Florida-998349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Coast Dental's Treatment Plans

AUTHOR: Coast Dental - (United States of America)

Thank you for your comment. Coast Dental presents to each patient the treatment plan based on the clinical evaluation and the doctors diagnosis, including the estimated costs, and gains the patient's authorization before any treatment begins. Since your wife is the patient, please have her call the office directly so the doctor can answer any questions she has about her diagnosis and treatment to restore her oral health.
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